charminnie
Mouseketeer
- Joined
- Oct 25, 2011
In the past I have used Garden Grocer but have read posts about bad experiences with them. Who are you using now??
Walmart uses a third party to deliver groceries (DoorDash) and their grocery service was plagued with problems when I used them on my most recent trip.This time we are going to try WalMart
Walmart uses a third party to deliver groceries (DoorDash) and their grocery service was plagued with problems when I used them on my most recent trip.
They failed to deliver on the date of delivery with no explanation; the status on the order was forever in the "processing" state and they were closed when I attempted to call to find out where my order was. The next day when I got them on the phone, they refused to deliver to the resort without my being physically there. I explained that I was at a resort hotel (BCV) with bell service that will receive all of my groceries. No-go. Apparently their policy is that you have to be there to receive the groceries regardless of whether or not you order alcohol (which I hadn't).
When their driver shows up, he calls asking if I could go out to the main gate to receive my groceries. Not the lobby, but the main gate to get onto property. Apparently he didn't have his driver's license so the resort (rightfully so) refused to let him in. The hotel manager called the main gate and asked him to go ahead and let the guy in.
After all this, they replaced several 6 out of 51 items with what they decided were "comparable." Normally I wouldn't have a problem with this, but sugar-free Halo-Top vanilla ice cream is no substitute for diabetic-coma-inducing Haagen Dazs. Additionally, they left off 4 other items that weren't in stock.
Overall just a terrible experience. The irony? I went with Walmart because Amazon Prime Fresh was out-of-stock for my Haagen Dazs... I felt like one of those teenagers in that Final Destination movie.
Please let us know how Walmart delivery works out. This is the first negative review I have seen.Hope that doesn't happen....but I haven't been happy with the rest either.
We will have quite a big order.....7 people. Hope all goes well.
A better alternative? That has a good selection for various food restrictions and young kids?
Please let us know how Walmart delivery works out. This is the first negative review I have seen.
Safeway no longer delivers. I believe the store is either closed or closing.We've never had a bad experience with Garden Grocers. Always delivered on requested day to guest services who kept things cold. Only issue is prices and limited selections.
In the past I've heard that Safeway is a better choice. Anyone have recent experience with them?
I had read only good reviews as well, which is why I didn't think twice about using them in place of Amazon. Maybe I was unlucky. I'm sure your DoorDash delivery guy will have his license on him, so that's one thing you won't have to deal with.First negative I have read too......we do plan to still use them.
And I'm sure that didn't color your positive review at all.They did deliver alcohol & I did have to show my id.