I just got through to GS and I'm on hold with them for the 2nd time because he's going through my resort modification history. I made this reservation back in April, added on a night on the same day, and he's "looking into" and "trying to make sense" of the modifications, even asking if I added that day yesterday when I clearly didn't... It's a whole mess. Stay tuned for the continuation of my saga!Sorry the CM said that. I hope GS can help you
Yesterday I got through on 1407wdisney, I called that number and the reservation line 500+ times before I even got through. Just keep trying and you'll get it!I am so happy for everyone who has gotten through... I have been so optimistic about this trip (got my park passes and everything!) but after a collective 11 hours I am beginning to get very discouraged. Has anyone else had to call the GS line this many times?
Thanks for the encouragement, I'm fading over here *laughs and cries at the same time*Yesterday I got through on 1407wdisney, I called that number and the reservation line 500+ times before I even got through. Just keep trying and you'll get it!
When are you traveling? I'm at POFQ.
you got silence on your end?2 hours 50 minutes on hold. No human contact yet. Just thought I’d update in case others were losing hope too.
Similar change to you! We’ll be there similar dates as well— July 19th-26th—never stayed there before, have you? see you there!Done!! **Happy dance** Originally, I had 2 rooms at GF (garden view outer building) July 18-26. I was asked if I was fine moving to a villa, of course I am. She gave me options of BayLake 2bdrm, Kidani 2bdrm, Boulder Ridge 2bdrm, Copper Creek 2bdrm, TreeHouse, and Riviera 2bdrm pref view.
I took Riviera, mainly because I need at least 5 beds and it doesn't have a sofa bed as one of those 5. It also saved me close to $1000. I'm happy and it's all done.