Tickets and Annual Pass Questions - Please add your ticket questions to this thread

[asumom]

We are going in the fall and want to take advantage of the ticket offer (get 2 days free), but we don't know how many days we want yet (6, 7 or 8 total) or of we want the park hopper (depends on park hours). Called member services to ask if we could upgrade the ticket in the future to add days and or park hopper and the answer wasn't clear at all ("I think", "I'm pretty sure"). I tried to find the fine print on the tickets with no luck. Anyone have experience with the promotion and upgrading?

 

[xjillianpaige]

Hi! I’m going to WDW on Monday and forgot to bring a magic band with me from home. My ticket is on MDE and I have my reservation. Where do I go to get a plastic card for entry?

 

[Robo]

Hi! I’m going to WDW on Monday and forgot to bring a magic band with me from home. My ticket is on MDE and I have my reservation. Where do I go to get a plastic card for entry?

You can just show up and get in a regular line at the park entry. You will be issued a plastic card when you get to the gate.
Bring along your ticket number/info (on your phone will be fine) and a legal ID.

 

[xjillianpaige]

You can just show up and get in a regular line at the park entry. You will be issued a plastic card when you get to the gate.
Bring along your ticket number/info (on your phone will be fine) and a legal ID.

Thanks! For MK do I get the card at the ticket & transportation center or at the MK gate?

 

[Robo]

Thanks! For MK do I get the card at the ticket & transportation center or at the MK gate?

MK gate.

 

[Shula]

I'm buying tix for our group of 14. We are staying at Swan instead of onsite this trip. Is there any benefit of buying from WDW than a broker?

 

[MrWonderful]

If you need 10 rooms or more group rates may apply direct from Disney - https://www.disneygroupgetaways.com/dgg/disneyworld

if less than 10 rooms, authorized ticket brokers can save you money and are the exact same ticket that Disney sells direct.

 

[Shula]

thank you for the quick reply!

 

[PopGirl26]

I will need to activate an AP voucher ASAP on arrival day (staying at Poly on an AP rate). We don’t arrive until 8:30 pm. MK is scheduled to close at 6, though that could easily change to 8 or 9 (spring break).

How long past closing would the TTC or MK ticket windows be open to help me?

 

[mamaofsix]

Couldn't find this on the sticky and no time to read 517 pages With the new park reservation requirement, are tickets still time-sensitive (ie: you must use your 3 day ticket within 5 days)?

 

[Robo]

I will need to activate an AP voucher ASAP on arrival day (staying at Poly on an AP rate). We don’t arrive until 8:30 pm. MK is scheduled to close at 6, though that could easily change to 8 or 9 (spring break).

How long past closing would the TTC or MK ticket windows be open to help me?

TTC booths likely won't be open past MK closing (or even before.)
Outside MK Guest Relations may be open a bit after MK closing time.
INSIDE MK Guest Relations will be open well after MK closing time.

 

[Robo]

With the new park reservation requirement, are tickets still time-sensitive (ie: you must use your 3 day ticket within 5 days)?

Yes.

 

[myth2001]

Wonder if anyone has experience with a very specific situation.

Have 9 day ticket (expire 9/26/2021 due to purchased before covid) that does not need to be used consecutively.
Already used 4 days last November, plan to use the left over 5 days this August. Hoping we can add on a day to the ticket so we can use 6 days this August instead.

For this special kind of ticket has anyone tried to add day or options such as park hopper during your 2nd visit? Either via phone or guest service at park? (Phone CM advised me to try guest service at park, as he is not suppose to deal with partially used ticket, and is afraid of messing up the new expiration date.)
If you were successful, what does your ticket look like after the modification (what is the new valid start and end date?).
Thanks!

Just a quick update of pixie dust on this.
Called again and asked nicely, after a long wait, CM decided to just gave us 3 one day complimentary base tickets for free (party of 3).

 

[Runnsally]

I will need to activate an AP voucher ASAP on arrival day (staying at Poly on an AP rate). We don’t arrive until 8:30 pm. MK is scheduled to close at 6, though that could easily change to 8 or 9 (spring break).

How long past closing would the TTC or MK ticket windows be open to help me?

Just curious - why do you need to activate it on arrival day?

 

[JJ2017]

I have a one day park hopper ticket dated for July for me and my daughter. I'd like to switch these tickets to March and turn them into 2 day tickets. Is there any way for me to drop the hopper option now that we will be there for two days? I definitely can't do this online/on the app. Curious if I should bother calling to inquire about making the change or if it's a definite no. Thanks!

 

[lanejudy]

I have a one day park hopper ticket dated for July for me and my daughter. I'd like to switch these tickets to March and turn them into 2 day tickets. Is there any way for me to drop the hopper option now that we will be there for two days? I definitely can't do this online/on the app. Curious if I should bother calling to inquire about making the change or if it's a definite no. Thanks!

I think if the change doesn't result in a lower-cost ticket, they should be able to do this for you by phone. Change start date, removing hopper, adding a 2nd day. They may not do it if it results in a lower-priced ticket.

 

[JJ2017]

I think if the change doesn't result in a lower-cost ticket, they should be able to do this for you by phone. Change start date, removing hopper, adding a 2nd day. They may not do it if it results in a lower-priced ticket.

Thanks. That’s what I’m thinking in my head. I’ll give them a call. Thanks!

 

[april8986]

I had reservations January 30 for 4 nights at The Contemporary with a 4 day park ticket. I had received a text message January 29 that they were expecting us at The Contemporary. On the morning of January 30 we went straight to Hollywood Studios but were not able to get in because we had not checked into the room. We had to go to guest services and wait for them to activate our tickets. For future trips, how can I prevent this? Thanks!

 

[lanejudy]

@april8986 Did you do online check-in? And if so, what time did you list as your arrival?

 

[april8986]

@april8986 Did you do online check-in? And if so, what time did you list as your arrival?

I did online check-in. My arrival time was 3:00 pm. I just assumed my ticket would be ready since I had a park reservation for that day. I also had problems with check-in. I had to go to The Contemporary front desk. They said I had done the online check-in correctly, but it didn’t go through for some reason.