Just wondering what time your flight landed? We were at the airport that same day but took ME. Going in Aug (hopefully) but will rent this time.I had a terrible experience at mco on March 25th. I had a Costco Resevation through Avis for a Chevy Tahoe or similar. When my flight landed we immediately went to the car rental area and noticed the chaos. The lines were packed! I heard everyone complaint how the companies were running out of cars. I got on line and it took about an hour to reach the counter. Customer after customer fighting with the desk agents. They were incredibly understaffed. When I reached my turn I was told they ran out of cars. I had 7 adults including myself with me. They offered me a sedan that fit 5. I asked how the rest of my party was supposed to get to the hotel and the agent looked perplexed. Finally they found me a minivan. They told me my card would be charged the lesser rate. When I arrived to the designated spot there was no car there. At this point I was incredibly frustrated. After about another 20 minutes an agent walking the garage told me they couldn’t find the assigned car and to take another van. All in all it was an awful experience. I know they sold off a lot of the fleet but there was many people left without the car they booked when I arrived.
We landed around 8:30 pm. Sorry wrong date it was the week before on March 18th. We returned on March 25th. It was chaos. When we went to the garage there were very little cars left for the carriers around us as well. When we returned the car it was very packed. I’m assuming it was a very busy day. We waited on line for some time and the lines weren’t dying down as we left to head to the garage. I know many were heading down for spring break. When I rented in August(through budget for a suburban) and December(through Alamo for a Tahoe) my experiences were much better. I usually only rent when I have a larger traveling party since the buses are limited on space. I’m not renting again until my July (through National for a suburban) trip. I’ll be happy to post again then!Just wondering what time your flight landed? We were at the airport that same day but took ME. Going in Aug (hopefully) but will rent this time.
Dumb question, but I haven't been to MCO in years. Where are the kiosks? Are they right by the rental counters, or out in the garage?I rented a mid-size car for a week from Enterprise, arrived at MCO on 4/10 around 4:30 pm. The line for the desk was a little long at 5 pm after we got our bags, but Enterprise also has kiosks to do the check-in yourself if you have a reservation. The wait for the kiosks was like 30 seconds, so we did that and were on our way to the garage within 5 minutes. I was almost immediately greeted by an employee in the garage and they brought me over to the mid-size row to let me choose my car. There were at least 10 cars in that row to choose from, so we loaded up and headed out. They did indeed honor my Costco reservation rate. It was easy, I would recommend Enterprise for sure.
Dumb question, but I haven't been to MCO in years. Where are the kiosks? Are they right by the rental counters, or out in the garage?
They're right by the rental countersDumb question, but I haven't been to MCO in years. Where are the kiosks? Are they right by the rental counters, or out in the garage?
So when I look at National's site, it lists Midsize or larger as Emerald Aisle. However my confirmation says to proceed to the counter and I really want to avoid that if possible. Did you need to do anything special to bypass the line?I have rented 3 times at MCO since July. In all cases I rented through National and used the "Emerald Aisle". Just walked out to the car rental area, chose a car from the "Emerald Aisle" and got in and checked out as we left the garage. These rentals were July, October and most recently the week before Easter. In all cases, there were plenty to choose from. We arrived at different times of the day for all three flights. I love that we bypass the chaos that is the rental area of MCO. We have a car reserved for July and hope the experience is the same. Prior to Covid we always just used DME unless we were also going off Disney property for some reason during our trip.
I haven’t rented National in a long time. But since Covid i have rented Avis and Hertz and joined their “programs”. Both times, on first rental I had to see an agent and show my DL and swipe my registered CC. Is this your first Emerald rental with National?So when I look at National's site, it lists Midsize or larger as Emerald Aisle. However my confirmation says to proceed to the counter and I really want to avoid that if possible. Did you need to do anything special to bypass the line?
Not my first with them but first in a few years.I haven’t rented National in a long time. But since Covid i have rented Avis and Hertz and joined their “programs”. Both times, on first rental I had to see an agent and show my DL and swipe my registered CC. Is this your first Emerald rental with National?
We must be sharing the same husband!Following along we always rent a car or drive this time we are flying and need a rental. These rental stories have me panicking. If it was up to me I was just do shuttles or uber but my husband refuses because he has to have his WaWa coffee every morning or he won't go on the trip. ( I know crazy ) I hope things get better by late July