Let me give you an example of what I mean about my second point....
When we first started going to Disney... here is what we experienced that we don't anymore, yet pay considerably more for.
1. Luggage that magically arrived in our room after we dropped it off at the airport.. no need to lug it around with the kids in tow...easy peasy
2. The same in reverse on the trip home... drop it off at the resort airline check in desk... go for one last park day and the luggage gets home magically.
3. No need to rent a car, hire an uber etc., magical express and tragical express did all the driving and we got to watch Disney tv on the bus.
4. Daily mousekeeping... with towel art and my kids stuffies set up in fun scenarios when we returned from a fun day at the parks.
5. The ability to swim after park closing when you get back after fireworks hot and exhausted.
6. The ability to get FP either the paper kind or the prebooked kind for the price of admission... thus leading to less wait times for big rides at no extra cost
7. Magic bands included with our stay, with an engraving to mark the name and date for a memory.
8. Your packages were delivered to your resort.
9. They didn't charge to receive your food delivery.
10. Park hours were much longer
11. EMH were much longer and more plentiful.
This is what I'm talking about.
Now you have to manage your own luggage, find your own way from the airport to the resort and back, you don't get your room cleaned regularly and forget any fun touches in your room, you can only swim at very shortened hours during the day otherwise it's locked up, you now have to pay for any sort of FP and potentially shell out much more for the VQ rides as there is not an option for standby, no free magic bands, no package delivery, pay to receive your groceries, shorter hours and more crowded parks, and no skipping down Main Street eating ice cream at 2:00 am as EMH are pretty much a thing of the past.
Yes everyone is entitled to their opinions, but I hope you can see why some might see the direction that Disney is going as tragic, not magic.