Customer Service at Disney World?

Hello, and thank you for your insight. I found similar sites with ride closures, but it is great to have one come highly recommended for any future use. I think Big Thunder Mountain is the largest closure disappointment, followed by the castle light show and the MSEP.

Also, keep in mind Disney has been making really bad cuts and Cast Members are hurting with cut hours and the like, so getting in their faces will probably not yield a happy ending for anyone involved. They're getting kicked by their employer and kicked by the customer...I really feel for them. I also have had CM friends through the years and the horror stories I have heard from them as to how some park visitors treat them would make me go on a rampage had it been me. When I can, I thank CM's for their job and for making my stay so magical. Believe me, for some CM's, working at Disney is when the fairy dust runs out.

I'm sorry to hear that, but I believe it. The reason I shared my customer service experience initially was because I understand working with the public. I have been working for the public since I was fourteen, and I volunteered for the local government even prior to that. I believe that kindness and understanding go a long way, and always try to go the extra mile for a "guest" or a "customer" but my personal practices and policies do not apply to other companies, thus my inquisition. No fears about me throwing a fit though- I can't even yell. When I get angry I cry... so definitely not a yeller. From what I know of those who have worked for Disney they didn't receive the best treatment, although they were the sort of positive people that always were sunny regardless.

Also, while this is Disney and truly magical for us visitors, it is still the real world. We forget that sometimes. Our beds are not turned out by singing mice and birds. Granted, it is Disney's fault, because they WANT us to believe the magic, and so sometimes we forget they are an actual corporation. But, being in the real world means something is bound to not work out just as we want it (and it will generally happen when we're there). I know Disney will go out of their way to make up for things within reason. However, it is really up to us to roll with the punches.

This is funny, because I am entering this all too keenly aware that I am paying a corporation, one that is struggling after taking on many large building projects at once. I also know that they do not particularly pay their staff well, and deal regularly with extraordinarily large crowds. That's why I wondered what their customer service model looked like in practice- it would be no easy feat to manage a business of that size and popularity. I expect hiccups, it was just a matter of their frequency, intensity, and volume. The feedback here has been useful. I always felt bad for the birds and mice in Cinderella, btw. They work so hard! My concern was that Disney is more big picture and bottom line focused, and it seems that it is a mixed bag as far as the answer. It will be interesting to visit firsthand!

Thanks again for your feedback and shared experiences. I love the passion people have here, and envy the admiration and delight in the relationship many hold with the Disney franchise. An escape from reality sounds really ideal in 2016... we'll see how it goes!
 
Hello, and thank you for your insight. I found similar sites with ride closures, but it is great to have one come highly recommended for any future use. I think Big Thunder Mountain is the largest closure disappointment, followed by the castle light show and the MSEP.
Yes, those are BIG ones, particularly the MSEP. That was like a slap in the face to thousands of people. I have also never seen a ride close for so many months like the BTMR, especially since that ride is a park favorite much like Space Mountain. Though I think that if they closed SM for that long there'd be mutiny! One thing I would never do, and this is because I actually lived in FL so I know the weather all too well, is go anytime between May-August. It gets extremely hot and humid and difficult to handle for me. This is why I am going in October. August is pretty much hell in Florida. Not to mention it is peak hurricane season and anything can happen weather-wise.

I'm sorry to hear that, but I believe it. The reason I shared my customer service experience initially was because I understand working with the public. I have been working for the public since I was fourteen, and I volunteered for the local government even prior to that. I believe that kindness and understanding go a long way, and always try to go the extra mile for a "guest" or a "customer" but my personal practices and policies do not apply to other companies, thus my inquisition. No fears about me throwing a fit though- I can't even yell. When I get angry I cry... so definitely not a yeller. From what I know of those who have worked for Disney they didn't receive the best treatment, although they were the sort of positive people that always were sunny regardless.

I almost worked at Disney, back in the early 90's when I lived in FL (even went through their interview process) but decided against it. Looking back, I would have been miserable mostly because while I am an artist by profession (and genes) and would have fit in perfectly, I am also an introvert and NOT a people person. Customer Service is not my forte. Disney's CM's really have to be troopers to dance and smile while the reality behind the scenes is not as magical. I always keep that in mind. Though a friend who is currently a CM loves it, but she works for Disney Animation in Los Angeles and not at the parks. A whole different experience. All you have to do is attend the rope drop ceremony that opens the park every morning. How anyone can sing and dance excitedly at 8:30 AM is beyond me! Like a good artist, I have never been a morning person. So, my hat goes off to CM's all over the park.

This is funny, because I am entering this all too keenly aware that I am paying a corporation, one that is struggling after taking on many large building projects at once. I also know that they do not particularly pay their staff well, and deal regularly with extraordinarily large crowds. That's why I wondered what their customer service model looked like in practice- it would be no easy feat to manage a business of that size and popularity. I expect hiccups, it was just a matter of their frequency, intensity, and volume. The feedback here has been useful. I always felt bad for the birds and mice in Cinderella, btw. They work so hard! My concern was that Disney is more big picture and bottom line focused, and it seems that it is a mixed bag as far as the answer. It will be interesting to visit firsthand!
Indeed, it seems that the Shanghai Disneyland is draining resources and the domestic parks (and us) are paying the price for it seeing cut backs everywhere.

It is true that it seems more and more Disney is becoming more like bottom line than anything else. I have been going to WDW since 1980 and notice the changes. Some good, some not so. But what has been happening in the last few years is really noticeable. Then again, we were in a recession and not necessarily fully out of it. That affects even Disney.

Thanks again for your feedback and shared experiences. I love the passion people have here, and envy the admiration and delight in the relationship many hold with the Disney franchise. An escape from reality sounds really ideal in 2016... we'll see how it goes!
You are very welcome! I have always felt this way about Disney, but also have always realized even Disney himself was a real (and flawed) person. I try to be 'in the magic' as much as possible when there. I also generally notice a lot of that magic within this forum (I know that has not been your experience, but generally people are nice and friendly here). Disney means something different for each of us but the one thing we all have in common is that we love it.
 
One thing I would never do, and this is because I actually lived in FL so I know the weather all too well, is go anytime between May-August. It gets extremely hot and humid and difficult to handle for me. This is why I am going in October. August is pretty much hell in Florida. Not to mention it is peak hurricane season and anything can happen weather-wise.

I know. :worried: Unfortunately, it is when it made the most sense for us to go, and our anniversary is September 3rd, so I wanted to travel around that date. (Originally the plan was a two week adventure through the Pacific Northwest, but this got changed for financial and scheduling reasons. Hopefully soon!)

I hope it isn't TOOOOO miserable, but we'll see. We have been experiencing highs in the 90's and humidity as high as 100% where we live, so hopefully it will just feel like more of the same. The past few weeks are averaging out to about 70% humidity. We will only be in Orlando for about two days total, and then are driving to the coast. (six nights by the ocean costs less than the brief Disney stint!)

If a hurricane happens, I am prepared. The flights can be credited, and everything except the Disney theme park tickets can be refunded. I am hoping they would make an exception for that. Obviously that will suck, but maybe we can rearrange things with work and find a time to go later in the year- though that is unlikely at this rate due to short term booking. I usually plan for travel a year in advance, finalizing reservations about five-eight months beforehand.

I have always felt this way about Disney, but also have always realized even Disney himself was a real (and flawed) person. I try to be 'in the magic' as much as possible when there.

See, I find this fascinating- because Disney was himself an introvert who had a rough road to "success." I also find his conceptualization of the parks fantastic, and really wonder what would have happened should he have lived to see his project in Florida completed. The Orange County coincidence?? thing is pretty cool too. He is a motivational figure- he truly did sell his dreams to the world. (Shoutout to poor often uncredited Ub Iwerks.) There are many things to be admired about his legacy, and many things that are pretty unfortunate in the way the company has presented over time. I partially credit Disney films for sparking my passion for literature and art- the first time I saw the names "Rudyard Kipling" and "J. M. Barrie" were on the screen. The process of early animation is nothing short of spectacular, and I love the music. I find little of Walt's visions in the way the Disney company has presented itself in my lifetime, but I have nothing but respect for the vision.

I'm sure it's been discussed to pieces, but the 1971 $3.50 adult one day admission (equal to about roughly $20.80 today with inflation) is a far cry from the standard $105 plus that is being charged for one day adult admission today. That's a 134% increase. There are many whys behind it no doubt, but it is worth observing. For context, a movie ticket in 1971 cost $1.50, what would be $8.91 with inflation. *Films cost pretty close to that, a little more or less depending on when and where you go, even today. That interests me, because it is another "entertainment" that has also increased in technology, value, and experience. People often complain about the price of movie tickets too. So yeah, there are things that I raise my eyebrows at, but cannot judge without more information. Regardless, Disney is very expensive. I know people argue on here about the "value" and it being worth it, and I won't contest that. I am simply observing that it is expensive. It is a place that Walt probably could not have afforded a vacation to for most of his life, as he often struggled with finances. That, I find, is ironic.

*For clarity, in case I anger someone with this observation, I am in no way saying that a trip to your local movie theater is the same as visiting a Disney theme park. I was drawing parallels in how the entertainment industry has changed in the last 45 years.

How anyone can sing and dance excitedly at 8:30 AM is beyond me! Like a good artist, I have never been a morning person. So, my hat goes off to CM's all over the park.

I feel you on that one. Mornings are hard. I am sure I will be blown away by the dedication of the majority of the Cast Members. Working with kids can be challenging, adults often even more so- and dancing and even moving in some of those costumes- wow.

Do you have any of your work online? I would love to see it.
 
I know. :worried: Unfortunately, it is when it made the most sense for us to go, and our anniversary is September 3rd, so I wanted to travel around that date. (Originally the plan was a two week adventure through the Pacific Northwest, but this got changed for financial and scheduling reasons. Hopefully soon!) I hope it isn't TOOOOO miserable, but we'll see. We have been experiencing highs in the 90's and humidity as high as 100% where we live, so hopefully it will just feel like more of the same. The past few weeks are averaging out to about 70% humidity. We will only be in Orlando for about two days total, and then are driving to the coast. (six nights by the ocean costs less than the brief Disney stint!)

If a hurricane happens, I am prepared. The flights can be credited, and everything except the Disney theme park tickets can be refunded. I am hoping they would make an exception for that. Obviously that will suck, but maybe we can rearrange things with work and find a time to go later in the year- though that is unlikely at this rate due to short term booking. I usually plan for travel a year in advance, finalizing reservations about five-eight months beforehand.

So far they have not predicted one, and they usually track the hurricanes all the way from Africa a few weeks ahead of time, so it should be fine, but I will keep my fingers crossed for you! The heat and humidity...that is another story! LOL. I know that planning a Disney trip is not easy and has to be scheduled when one can do it. I would love to do my birthday there, but it happens on March 9th, in the height of Spring Break. Did that one year and never again. The crowds were massive. So I'll celebrate my un-birthday in October. lol.

See, I find this fascinating- because Disney was himself an introvert who had a rough road to "success." I also find his conceptualization of the parks fantastic, and really wonder what would have happened should he have lived to see his project in Florida completed. The Orange County coincidence?? thing is pretty cool too. He is a motivational figure- he truly did sell his dreams to the world. (Shoutout to poor often uncredited Ub Iwerks.) There are many things to be admired about his legacy, and many things that are pretty unfortunate in the way the company has presented over time. I partially credit Disney films for sparking my passion for literature and art- the first time I saw the names "Rudyard Kipling" and "J. M. Barrie" were on the screen. The process of early animation is nothing short of spectacular, and I love the music. I find little of Walt's visions in the way the Disney company has presented itself in my lifetime, but I have nothing but respect for the vision.

I always found fascinating the Disney-Iwerks on-and-off relationship. Many people do not even realize the Disney signature was designed by Iwerks.

I'm sure it's been discussed to pieces, but the 1971 $3.50 adult one day admission (equal to about roughly $20.80 today with inflation) is a far cry from the standard $105 plus that is being charged for one day adult admission today. That's a 134% increase. There are many whys behind it no doubt, but it is worth observing. For context, a movie ticket in 1971 cost $1.50, what would be $8.91 with inflation. *Films cost pretty close to that, a little more or less depending on when and where you go, even today. That interests me, because it is another "entertainment" that has also increased in technology, value, and experience. People often complain about the price of movie tickets too. So yeah, there are things that I raise my eyebrows at, but cannot judge without more information. Regardless, Disney is very expensive. I know people argue on here about the "value" and it being worth it, and I won't contest that. I am simply observing that it is expensive. It is a place that Walt probably could not have afforded a vacation to for most of his life, as he often struggled with finances. That, I find, is ironic.

*For clarity, in case I anger someone with this observation, I am in no way saying that a trip to your local movie theater is the same as visiting a Disney theme park. I was drawing parallels in how the entertainment industry has changed in the last 45 years.
What you say is well thought out and very true and accurate, though Disney seems to function on a completely different sphere. That said, just to run those fireworks every night runs hundreds of thousands of dollars. I am sure they do their numbers, though some people feel like they are being put through a cash register. I always look at it this way: no one forces me to go. But I do realize people would go more often if it was more accessible financially.

I feel you on that one. Mornings are hard. I am sure I will be blown away by the dedication of the majority of the Cast Members. Working with kids can be challenging, adults often even more so- and dancing and even moving in some of those costumes- wow.
If you are able to, make sure to catch the rope drop ceremony. It is early (you should be there - standing at the park's entrance - no later than 8:30 AM). It is really something to behold, but that will make you wonder how any human can do that singing and dancing, full of smiles, when I am sure they've been up since 5 AM!

Do you have any of your work online? I would love to see it.
Thanks for asking! I'm a musician. I'll send you a link to my work in a private message, as I generally keep a low profile here and separate my work from my private life.

:smickey:
 


If you are able to, make sure to catch the rope drop ceremony. It is early (you should be there - standing at the park's entrance - no later than 8:30 AM). It is really something to behold, but that will make you wonder how any human can do that singing and dancing, full of smiles, when I am sure they've been up since 5 AM!

That was the hope, but we have an Ohana reservation at 7:50 am. Hoping that if we show up when they open we can get seated and served relatively quickly so we can get to the gate by 8:40... but it doesn't sound like that will happen. I think of the two my husband will like the food more, so I am just going to have to go with the flow. :)
 
That was the hope, but we have an Ohana reservation at 7:50 am. Hoping that if we show up when they open we can get seated and served relatively quickly so we can get to the gate by 8:40... but it doesn't sound like that will happen. I think of the two my husband will like the food more, so I am just going to have to go with the flow. :)
True....the food sounds like a winner. I am going for the whole week, so I have more flexibility, but I have been there for shorter periods and I understand time is limited. This time I made sure to have plenty of time to do things I have never done before, like the rope drop, take in more of Main Street, scheduled dinners, etc. I am really excited about going this October. After 20 or so trips to WDW, this will be my first trip solo.
pluto:
 
True....the food sounds like a winner. I am going for the whole week, so I have more flexibility, but I have been there for shorter periods and I understand time is limited. This time I made sure to have plenty of time to do things I have never done before, like the rope drop, take in more of Main Street, scheduled dinners, etc. I am really excited about going this October. After 20 or so trips to WDW, this will be my first trip solo.
pluto:

Hope you have lots of fun! If our brief stay goes well I would be open to returning for longer to see more. Have to see what my partner in crime thinks too though. October sounds like fun- I wanted to visit last year in October but it didn't happen.
 


Hope you have lots of fun! If our brief stay goes well I would be open to returning for longer to see more. Have to see what my partner in crime thinks too though. October sounds like fun- I wanted to visit last year in October but it didn't happen.
My partner in crime decided once was enough (twice, if you count an unexpected visit to Disneyland when I was in Los Angeles for work), so I figured if I wanted to go back relatively soon I'd have to go alone or find other people to join us. I bit the bullet and booked it alone. Then I met many people in this forum who have venture to Disney World alone, and that helped. Scary at first but I warmed up to the solo experience and now I can't wait to get there.
 
I didn't see your itinerary, but that doesn't stop me from giving advice! :)

1. Disney World is huge! 45-47 square miles.
2. If you do not have fast passes for 7 Dwarves Mine Train and want to go it, be at Magic Kingdom at least 30 minutes before. Which means be at the bus stop 1 hour before MK opens. If driving, then its even longer, as parking is not by the park, but a boat or monorail away. Normally thru the day, the standby line is over 60 minutes.
3. Double check how long it will take you to get to your restaurant. If not in the park, it may take some time. Did I mention Disney World is big?!
4. You will have a great time!
 
This is technically:offtopic:, but for those that would like the itinerary (as mentioned above):

Arriving Monday, August 29th (barring any weather disasters)
MCO ME to POR
Checking into POR
Exploring the resort and taking the boat to Disney Springs
Late Lunch/Early Dinner at Earl of Sandwich
Busing to the Polynesian
Drinks at Trader Sams & Check out the Water Parade/Fireworks
Monorail to Ticket Center
Bus Back to Resort

Magic Kingdom, Tuesday, August 30th
Busing to the Ticket Center, Walking or Monorailing to the Polynesian (if there is a direct bus, we will do that)
Character Breakfast at 'Ohana at 7:30am (Moved from 7:50am- the Touring Plans reservation tool rocks!)
Monorail/boat to MK
Rope Drop at 8:40am (aware this may not happen)
Explore the park
Lunch at Be Our Guest 12:05pm
Enjoy the park, fantasy parade at 3:00pm
Dinner is flexible
Park & fireworks
Bus back to POR (not sure if there is a direct bus)

Departing Wednesday, August 31st
Check out of POR, have them hold our carryons at the desk
Bus to the Ticket Center, monorail to Polynesian
Breakfast at Kona Cafe 11:00am
Bus back to POR
ME to airport at 1:00pm

At the airport we're renting a car and heading to Clearwater for the rest of our week away from home! Also excited to check out the Dali Museum in St. Petersburg, and the Sunken Gardens. I figure if we enjoy Disney we will be consoled by the beach, and if Disney is not for us, we will also be consoled by the beach. :)

Since this is our first time, if I may edit the transportation as needed. May also consider moving and/or canceling the Kona Cafe reservation to earlier if I find the bus service is crazy slow or we dislike it.

So yeah, that's the rough game plan. I have our three fast passes scheduled, and a good idea of how we want to structure the day inside the park, but as we're new it will be a lot of learning.
 
This is technically:offtopic:, but for those that would like the itinerary (as mentioned above):

Arriving Monday, August 29th (barring any weather disasters)
MCO ME to POR
Checking into POR
Exploring the resort and taking the boat to Disney Springs
Late Lunch/Early Dinner at Earl of Sandwich
Busing to the Polynesian
Drinks at Trader Sams & Check out the Water Parade/Fireworks
Monorail to Ticket Center
Bus Back to Resort

Magic Kingdom, Tuesday, August 30th
Busing to the Ticket Center, Walking or Monorailing to the Polynesian (if there is a direct bus, we will do that)
Character Breakfast at 'Ohana at 7:30am (Moved from 7:50am- the Touring Plans reservation tool rocks!)
Monorail/boat to MK
Rope Drop at 8:40am (aware this may not happen)
Explore the park
Lunch at Be Our Guest 12:05pm
Enjoy the park, fantasy parade at 3:00pm
Dinner is flexible
Park & fireworks
Bus back to POR (not sure if there is a direct bus)

Departing Wednesday, August 31st
Check out of POR, have them hold our carryons at the desk
Bus to the Ticket Center, monorail to Polynesian
Breakfast at Kona Cafe 11:00am
Bus back to POR
ME to airport at 1:00pm

At the airport we're renting a car and heading to Clearwater for the rest of our week away from home! Also excited to check out the Dali Museum in St. Petersburg, and the Sunken Gardens. I figure if we enjoy Disney we will be consoled by the beach, and if Disney is not for us, we will also be consoled by the beach. :)

Since this is our first time, if I may edit the transportation as needed. May also consider moving and/or canceling the Kona Cafe reservation to earlier if I find the bus service is crazy slow or we dislike it.

So yeah, that's the rough game plan. I have our three fast passes scheduled, and a good idea of how we want to structure the day inside the park, but as we're new it will be a lot of learning.

I would just walk to the Poly from the TTC. Takes less time and it's gorgeous. But don't cancel Kona. It's amazing!
 
I would just walk to the Poly from the TTC. Takes less time and it's gorgeous. But don't cancel Kona. It's amazing!

Thanks! I was thinking that might be the case. Kona breakfast looks good, and I've heard amazing things about their coffee. Being new, I just don't know what to expect and I have read a lot of not-so-great things about transportation times.
 
This is technically:offtopic:, but for those that would like the itinerary (as mentioned above):

Arriving Monday, August 29th (barring any weather disasters)
MCO ME to POR
Checking into POR
Exploring the resort and taking the boat to Disney Springs
Late Lunch/Early Dinner at Earl of Sandwich
Busing to the Polynesian
Drinks at Trader Sams & Check out the Water Parade/Fireworks
Monorail to Ticket Center
Bus Back to Resort

Magic Kingdom, Tuesday, August 30th
Busing to the Ticket Center, Walking or Monorailing to the Polynesian (if there is a direct bus, we will do that)
Character Breakfast at 'Ohana at 7:30am (Moved from 7:50am- the Touring Plans reservation tool rocks!)
Monorail/boat to MK
Rope Drop at 8:40am (aware this may not happen)
Explore the park
Lunch at Be Our Guest 12:05pm
Enjoy the park, fantasy parade at 3:00pm
Dinner is flexible
Park & fireworks
Bus back to POR (not sure if there is a direct bus)

Departing Wednesday, August 31st
Check out of POR, have them hold our carryons at the desk
Bus to the Ticket Center, monorail to Polynesian
Breakfast at Kona Cafe 11:00am
Bus back to POR
ME to airport at 1:00pm

At the airport we're renting a car and heading to Clearwater for the rest of our week away from home! Also excited to check out the Dali Museum in St. Petersburg, and the Sunken Gardens. I figure if we enjoy Disney we will be consoled by the beach, and if Disney is not for us, we will also be consoled by the beach. :)

Since this is our first time, if I may edit the transportation as needed. May also consider moving and/or canceling the Kona Cafe reservation to earlier if I find the bus service is crazy slow or we dislike it.

So yeah, that's the rough game plan. I have our three fast passes scheduled, and a good idea of how we want to structure the day inside the park, but as we're new it will be a lot of learning.


Just wanted to point out something that won't work in your first day plan but only needs a small modification. You can not get a bus to a hotel from the Ticket Center. So what you will have to do after the fireworks and water pageant is take a Monorail to the Magic Kingdom. From there walk across the entry way to the bus depot for the Magic Kingdom. All of this is free and doesn't require a theme park ticket or anything but would hate for you to get to the TTC and find out there are no resort buses there.

For day 2 there is a direct bus back to POR so no need to worry. There should be a helpful transportation CM or security CM at the bus depot to point you in the right direction if you get lost. Easy direction is when you leave MK facing the lagoon the buses are on the far left.
 
Looks like you won't have a car while at Disney World.There is no bus from POR to Poly. You will need to go to MK, then take a boat/ resort monorail to Poly. There is no bus from POR to tkt center. Take bus to MK then boat/ resort monorail to Poly. This could take 20-40 minutes from POR to M K, then 20 minutes from MK to Poly. There are direct buses from POR to parks.

EDIT: Saw you had fastpasses. After you use the 3, you can get another then ride, get another then ride. etc...

Be our Guest is awesome! Good choice.
 
Last edited:
Just wanted to point out something that won't work in your first day plan but only needs a small modification. You can not get a bus to a hotel from the Ticket Center. So what you will have to do after the fireworks and water pageant is take a Monorail to the Magic Kingdom. From there walk across the entry way to the bus depot for the Magic Kingdom. All of this is free and doesn't require a theme park ticket or anything but would hate for you to get to the TTC and find out there are no resort buses there.

For day 2 there is a direct bus back to POR so no need to worry. There should be a helpful transportation CM or security CM at the bus depot to point you in the right direction if you get lost. Easy direction is when you leave MK facing the lagoon the buses are on the far left.
Ahhh thank you. This is wayyy more confusing to me than navigating public transit in Chicago or San Francisco.
 
Looks like you won't have a car while at Disney World.There is no bus from POR to Poly. You will need to go to MK, then take a boat/bus to Poly. There is no bus from POR to tkt center. Take bus to MK then boat or bus to Poly. There are direct buses from POR to parks.

Now do you have fast passes yet? If you are getting the ticket at the park(guest relations on the right of entrance), and want fastpasses, you should download the Disneyworld app. If you can't download, I think they still have kiosks where you can book fast passes for rides. They are really nice explaining how to do it. They were for me!

Be our Guest is awesome! Good choice.
Yes, the app and my disney experience online has been the thing I've liked most so far. I imagine the magic bands will also be great. It's the details (like transit) that have been tripping me up.
 
Ahhh thank you. This is wayyy more confusing to me than navigating public transit in Chicago or San Francisco.

If it would be helpful I can draw it out on the map for you. It is hard when going from resort to resort as they don't have things set up for that. Ticketing and Transportation is really just a hub for the parking lot, monorail, and outside transportation like tour buses, non-Disney hotel shuttles and the city buses. It is rather confusing that hotel buses do not go there.
 

GET A DISNEY VACATION QUOTE

Dreams Unlimited Travel is committed to providing you with the very best vacation planning experience possible. Our Vacation Planners are experts and will share their honest advice to help you have a magical vacation.

Let us help you with your next Disney Vacation!





Latest posts

Top