Awesome Cms!!!!!!!!!

[Kata]

I know I can't mention names but I have had a few really good CM's my last few calls. I really appreciated the great service and information I have gotten from them.I wish I could request them each time.I made sure I did the survey that followed each call and scored the CM's as high as I possibly could. I admit I am the first one to complain about a bad CM so I want to make sure all the great CM's get their kudos!!!!! Let's hear it for all the great and helpful CM's!!!!!!!!!

 

[CanadianGuy]

You can feel free to post some "Thank You's" over on the board here on the DIS for just that purpose!!!



Knox

 

[Kata]

You can feel free to post some "Thank You's" over on the board here on the DIS for just that purpose!!!



Knox

Great, thanks for the information!!!!!! I certainly would never want to break any rules. I can only remember the name of tonights "CM" and her name was Blair. Thank you Blair for being the kind of CM that WDW can be proud of, I really appreciate the great service you provided!!!!!!

 

[CanadianGuy]

I actually meant the 'Just Say Thanks' board here in the DIS.

http://www.disboards.com/forumdisplay.php?f=53

I'm moving this thread over there!! Glad you had some great customer service!

Knox

 

[Vemnox]

Sadly those surveys mean nothing unless the CM is getting rated incredibly poorly. Your best bet is to get their name and drop an e-mail to WDW Guest Communications ... even if it's just 2 sentences it will do the job.

 

[DisneyDame27]

Our first trip as DVC to our home resort in Dec 2001 resulted in me writing a lengthy letter on behalf of a CM and unfortunately for this poor woman she got no reward.
This young woman climbed through a dumpster for us to retrieve our souveniers (pretty pink dress and all) that had been thrown out by housekeeping in error!!!!!! Not even a pat on the back.....
I had a special package mailed to her c/o the hotel, asked if they had received my letter and if she was given the "standing ovation" she deserved. We received a thank you note and she mentioned that nothing had been said to her! Shame on Disney........................