We purchased our passes online in July. In September, we were able to check in at RPR and get our passes at the hotel. This past weekend, I lost my lanyard with my AP and EP. I was easily able to get a new EP from the front desk, she sent me over to the other desk where we had picked up our APs in September and told me they could easily print me a new one. It was NOT so easy! First, the kid questioned whether it had been paid off (yes) and seemed bothered. Then he made us go back to the room and get everyone else's pass so he could reissue mine which seemed strange. I had given him my drivers license already. It took a while and he said they never should have told me at the front desk that this was easy. I'm not sure if he was just being a pill or this is a new thing with APs. However, I was able to get it reprinted at RPR after being raked over coals. I have never lost a pass ever and don't trust the lanyards anymore! It had already come off once on a ride.