Disneyland Paris To Close Until Further Notice - Updated 30 May Village Nature Opens June 22

DanM3

Earning My Ears
Joined
Jun 12, 2016
Disneyland Paris has just been updated and all reservations up to July 14 have been cancelled. Art of marvel hotel opening has also been delayed with no new opening date given.
 

Karin1984

DIS Veteran
Joined
Feb 5, 2012
Social Media (Pixiedust.be) says they saw moving cranes at the Studios, so most likely the expansion work has restarted!
 


dcfromva

No horsing around, Christmas is coming!
Joined
Jun 16, 2002
I booked through the Disneyland Paris (EN) website for my stay that was supposed to begin 30 March (paid $698.78). It included LOS park admission.
I filled out the online form on 16 March (IIRC) and I received a refund of $498.91 on 19 March. I sent them an email on 26 March and asked about the remaining $199.87 and I haven't heard anything back.

I also booked a Buffalo Bill show for 30 March and I have not yet received a refund.

This is just an update from my previous Apr 7th post regarding my refunds.

The refund for the Buffalo Bill show showed up on my CC on Apr 10th.

The remaining $199.87 refund showed up on my CC today (May 19th). I did send them an email asking about the status at the 6 week point. I finally received a response from them on 15 May (they sent a booking cancellation and indicated $199.87 was a cancellation fee). I sent back another email asking why I was being assessed a cancellation fee and then viola! I received the refund today. I don't know if they had just been on furlough and they were just getting back to the office (and processing the rest of the refund) and maybe my emails weren't necessary. But, anyway--I have received all of the money that I paid Disneyland Paris. (Now--I just have to get a refund from airline.)
 
  • ThBa

    DIS Veteran
    Joined
    Jul 13, 2010
    I´ve chatted with CM Aviva yesterday because I have cancelled my trip on March 25th via the online form and I´ve heard nothing since now.

    Aviva told me that they have to book back each and every cancellation fee seperatly to all of the bookings and that this is a very hard and long work. Aviva told me that my chat will be hand off and hopefully I will receive my money soon.

    It was once again a very friendly chat and easier than going through the phone line. But you have to be lucky to get this option on the official site at the moment.

    P.S.
    I have posted this in another thread also....sorry if this was the wrong one.
     

    Karin1984

    DIS Veteran
    Joined
    Feb 5, 2012
    Good news from France, themeparks are allowed to reopen from June 2nd if they can take precautions. No news from DLP itself about the plans. Park Puy de Fou has announced to reopen on June 11th.

    Source: ED92
     

    wdw_bee

    Earning My Ears
    Joined
    Mar 21, 2019
    Good news from France, themeparks are allowed to reopen from June 2nd if they can take precautions. No news from DLP itself about the plans. Park Puy de Fou has announced to reopen on June 11th.

    Source: ED92
    We have our honeymoon in September I hope they open before then! <3 Crossing my fingers!
     

    tennisfan

    Was told off for sliding down the bannister at SL
    Moderator
    Joined
    Jul 15, 2004
    Can't see anyone from the UK going anytime soon with the 14 day quarantine period being put in place in France and the UK. 4 weeks of quarantine, 2 weeks in each country just for a holiday.
     
  • Jon84

    wdwaddictuk
    Joined
    Jun 30, 2015
    Can't see anyone from the UK going anytime soon with the 14 day quarantine period being put in place in France and the UK. 4 weeks of quarantine, 2 weeks in each country just for a holiday.
    Agreed! I could probably work at home the two weeks after coming home, but wouldn't have anywhere to go in France for 2 weeks!
     

    tennisfan

    Was told off for sliding down the bannister at SL
    Moderator
    Joined
    Jul 15, 2004
    Agreed! I could probably work at home the two weeks after coming home, but wouldn't have anywhere to go in France for 2 weeks!
    I would imagine they would provide a hotel to quarantine in, then they can check on you. That is what havppened in Australia.

    I'm in a job that I can't work from home as I'm frontline NHS in the ambulance service, so not looking at holidays this year
     

    Jon84

    wdwaddictuk
    Joined
    Jun 30, 2015
    I would imagine they would provide a hotel to quarantine in, then they can check on you. That is what havppened in Australia.

    I'm in a job that I can't work from home as I'm frontline NHS in the ambulance service, so not looking at holidays this year
    The UK are not doing that, you have to go to a private residence. I'd assume the French will do the same.

    Keep up the good work @tennisfan , as someone who is currently sheilding and still uses the NHS on a regular basis (GP and Hospital) to keep me well I've been in awe of how you have all kept going in what can can only be described as a terrifying time! - Thankyou :earsboy:
     

    tennisfan

    Was told off for sliding down the bannister at SL
    Moderator
    Joined
    Jul 15, 2004
    The UK are not doing that, you have to go to a private residence. I'd assume the French will do the same.

    Keep up the good work @tennisfan , as someone who is currently sheilding and still uses the NHS on a regular basis (GP and Hospital) to keep me well I've been in awe of how you have all kept going in what can can only be described as a terrifying time! - Thankyou :earsboy:
    Not sure then regarding France, once numbers start falling more on both sides then I imagine they will have the"air bridge" between countries.

    Thank you for you kind words, for our local trust it hasn't been too bad really, although the jobs are starting to increase again. It was nice while it lasted. Also our trust have said they are looking into the 14 day quarantine thing regarding holidays, so will be interested in what they come back with as they are saying it will be a fair policy. Obviously easy for the office staff to do but not easy for frontline so will have to see what the solution is.
     
  • Karin1984

    DIS Veteran
    Joined
    Feb 5, 2012
    And more news from Disneyland Paris. France has announced some easing of measures. They work with zones in France, green, orange and red. The Paris area was changed from red to orange. This means they could technically reopen from June 22nd. No news yet if they will.

    In Green zones from June 2nd schools, restaurants, bars, shows, sporthalls, swimming pools can reopen. In the orange zones the businesses have to wait till June 22nd.
    Also the restriction to don't travel more than 100km (60 miles)




    Today I called DLP for a reservation in October. I was 10 minutes on hold. I got disconnected when I pressed the option 'I have an existing booking' (they were closed...) but got through when I selected 'I want to make a new booking'. No issue whatsoever. I didn't ask the CM when they would reopen as I didn't think she would have the information or would give an honest answer. But yay for new reservations! :)

    I splurged on the Disneyland Hotel and went for a family room with terrace. The price difference with the regular rooms was about 80 euro, and I thought if I am going for the overpriced hotel, I am going all out! :P
     
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    harriet2

    Mouseketeer
    Joined
    Jan 9, 2020
    Today I called DLP for a reservation in October. I was 10 minutes on hold. I got disconnected when I pressed the option 'I have an existing booking' (they were closed...) but got through when I selected 'I want to make a new booking'. No issue whatsoever. I didn't ask the CM when they would reopen as I didn't think she would have the information or would give an honest answer. But yay for new reservations! :)

    I splurged on the Disneyland Hotel and went for a family room with terrace. The price difference with the regular rooms was about 80 euro, and I thought if I am going for the overpriced hotel, I am going all out! :P
    Did they have the AP discounts?
     




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