Skjhjb
DIS Veteran
- Joined
- Jul 8, 2012
So we are booked, and I am used to the DW account side of things where I can view my reservation, link tickets, all that stuff.
When I use the "My reservations" link at the bottom of the DL site, I am taken to a spot to enter my reservation confirmation number and my phone number.
And every time, I get "we are unable to display your reservation, please call for assistance"
I booked and paid deposit a few weeks ago through my TA (who is also a friend) and so I know it's not just too early to be looking.
Is it not possible to view your reservation and make payments?
UPDATE - so my friend (who is also my TA) called DL - and even though on the My Reservations there are links to "view" "make payment" or "email confirmation" we can do none of those through the DL site. The DL rep actually said "let me guess, you are used to DW, right?" So to make a payment I have to go through my friend. No biggie - but why have the links if you don't support them??
When I use the "My reservations" link at the bottom of the DL site, I am taken to a spot to enter my reservation confirmation number and my phone number.
And every time, I get "we are unable to display your reservation, please call for assistance"
I booked and paid deposit a few weeks ago through my TA (who is also a friend) and so I know it's not just too early to be looking.
Is it not possible to view your reservation and make payments?
UPDATE - so my friend (who is also my TA) called DL - and even though on the My Reservations there are links to "view" "make payment" or "email confirmation" we can do none of those through the DL site. The DL rep actually said "let me guess, you are used to DW, right?" So to make a payment I have to go through my friend. No biggie - but why have the links if you don't support them??
Last edited: