Stayed here this past Saturday night on the DIS special rate of $159
Overall fine. However, when we checked in they told us our room was ready... NOT REALLY. Walked into a room that had had the bed stripped and that was it. The room was dirty. I called and was shuffled from person to person before finally getting some assurance it would be fixed when we returned later.
Minibar key didn't open the minibar....
Why is the hairdryer over the area with the COFFEE pot and food???
Bed was great.
Also, this place has NOISY doors. I stay in hotels all the time for work. Never heard doors this loud BANG BANG BANG and I don't think folks were doing it on person.
I have stayed at either the Swan or Dolphin several times. I have YET to have a stay where there wasn't a housekeeping issue.
The overall experience reminded me why I chose the Hotel Royal Plaza for my October Sat night stay.
Overall fine. However, when we checked in they told us our room was ready... NOT REALLY. Walked into a room that had had the bed stripped and that was it. The room was dirty. I called and was shuffled from person to person before finally getting some assurance it would be fixed when we returned later.
Minibar key didn't open the minibar....
Why is the hairdryer over the area with the COFFEE pot and food???
Bed was great.
Also, this place has NOISY doors. I stay in hotels all the time for work. Never heard doors this loud BANG BANG BANG and I don't think folks were doing it on person.
I have stayed at either the Swan or Dolphin several times. I have YET to have a stay where there wasn't a housekeeping issue.
The overall experience reminded me why I chose the Hotel Royal Plaza for my October Sat night stay.