I mistakenly took charge of planning this family gathering at Disney world and now instead of dealing with just my headaches in planning I'm handling 5 different families!
Here is my question though, so my brother and his wife live in Nebraska with me during a portion of the year and when it starts getting cold they go over to Florida. They want to take advantage of the Florida resident tickets, so I told them today to go to the box office to buy their tickets before flying back out here tonight. They went there and were told that because they didn't have "Florida ID" they couldn't buy tickets. I knew this ahead of time and told them to take their bank statements, mortgage or utility bill.
The CM they talked to apparently would not accept any of those forms with a Nebraska ID. They dismissed the Verizon bill because it wasn't "Utility" and they dismissed the statement from Firstnational bank because its a Nebraska bank. I can possibly see both the reason's for that but they should have accepted the mortgage statement. All 3 had valid proof showing the Florida address and they had their Nebraska ID's. Is there something I'm missing or was this a misinformed CM?
If so is there anything I can do now? Out trip is in October and they don't plan on going back to Florida till then, but I need their tickets before that to reserve FP.
Here is my question though, so my brother and his wife live in Nebraska with me during a portion of the year and when it starts getting cold they go over to Florida. They want to take advantage of the Florida resident tickets, so I told them today to go to the box office to buy their tickets before flying back out here tonight. They went there and were told that because they didn't have "Florida ID" they couldn't buy tickets. I knew this ahead of time and told them to take their bank statements, mortgage or utility bill.
The CM they talked to apparently would not accept any of those forms with a Nebraska ID. They dismissed the Verizon bill because it wasn't "Utility" and they dismissed the statement from Firstnational bank because its a Nebraska bank. I can possibly see both the reason's for that but they should have accepted the mortgage statement. All 3 had valid proof showing the Florida address and they had their Nebraska ID's. Is there something I'm missing or was this a misinformed CM?
If so is there anything I can do now? Out trip is in October and they don't plan on going back to Florida till then, but I need their tickets before that to reserve FP.