LarryKeith
Are we there yet!!
- Joined
- Mar 28, 2005
Alright I beleive I was first, this is how it went.
I had 2 phones predialed to the first recording, needing just to hit 1 for member services. 1 with 800# and 1 with direct line. I rang in at exactly 9 am with direct line. I immediatly said my members #, name , address to the zip, and my last 4 # of social security #. Kendron was my girl and knew where I was going with this. I stated I wanted AKV Studio Savanna, for Dec 30th and check out on Jan 4th. She immediatly said " I need to put you on hold", my reply was OK JUST HURRY! I was in limbo, not knowing what was going on. 1,2,3,4,5,........6 minutes later. I am about to panic, wandering if she lost me. I used my second phone to call back and nothing but busy signals. O man I knew I had to wait her out. Then she came back and explained.
She told me that the computers where not set up with the new points for AKV yet. She then garrenteed me the reservation because mine was the first request and was on her supervisors desk and would be the first to be inputed as soon as the point issue was corrected. I verified the garrentee verbily with her ( not having a conformation #)and she restated that mine would be the first to be filled. I was so happy!
It was cridical that I got the new year dates, BCV was full, my other resort. I would normally make the 11 month window for a holiday ressie but my son found out last month he will be in the Disney College Progam and his last day will be Jan 4th. We really wanted to drive him back to Ohio and hate to go to disney without staying for a while. Well I don't come in first often but I think I did on this 1.
I had 2 phones predialed to the first recording, needing just to hit 1 for member services. 1 with 800# and 1 with direct line. I rang in at exactly 9 am with direct line. I immediatly said my members #, name , address to the zip, and my last 4 # of social security #. Kendron was my girl and knew where I was going with this. I stated I wanted AKV Studio Savanna, for Dec 30th and check out on Jan 4th. She immediatly said " I need to put you on hold", my reply was OK JUST HURRY! I was in limbo, not knowing what was going on. 1,2,3,4,5,........6 minutes later. I am about to panic, wandering if she lost me. I used my second phone to call back and nothing but busy signals. O man I knew I had to wait her out. Then she came back and explained.
She told me that the computers where not set up with the new points for AKV yet. She then garrenteed me the reservation because mine was the first request and was on her supervisors desk and would be the first to be inputed as soon as the point issue was corrected. I verified the garrentee verbily with her ( not having a conformation #)and she restated that mine would be the first to be filled. I was so happy!
It was cridical that I got the new year dates, BCV was full, my other resort. I would normally make the 11 month window for a holiday ressie but my son found out last month he will be in the Disney College Progam and his last day will be Jan 4th. We really wanted to drive him back to Ohio and hate to go to disney without staying for a while. Well I don't come in first often but I think I did on this 1.