raddisneyfan
DIS Veteran
- Joined
- Jul 22, 2012
I totally agree...it is 2 very different things....for the official Disney release saying BWI is currently closed with re-opening date yet-to-be determined, to a service agent telling people that it definitely will not be opened in January or March or whatever in 2021. Do they (Disney) really know they won't be open for a good chunk or more next year and they are just not making this official to the general public?Gah!! This really gets my goat. CMs have no clue when BWI will reopen but that doesn’t stop them from telling people otherwise. All they know is the official policy which is “we don’t have a reopening date & cannot book the hotel right now”. The policy is not “the hotel will not be open on X date”.
Sorry for the mini-rant but I think the distinction is important. I also realize if the CMs can get someone to book instead of wait and see, score a new hotel reservation for them
When I called about my December trip, the agent rightfully said she didn't know and I could either wait and see or try to move now. I chose to wait and see since I really want BWI. However, it seems like we are getting mixed messages here which really annoys me because if they (Disney) really know that BWI will be closed in December, then I want to know so that I can get another EP resort while still available rather than being moved to the MK or AK area.