denisenh, why didn't you put your 5 year old next to that woman??? Just a thought. Seriously, I can't imagine a parent putting such a young child in that row without the parent. What if the person next to that child were a molester?? I know it sounds terrible, but stranger things have happened.
OK, to make this post relevant, I LOVE SW! Cattle call or not, they're one of the most efficient and consistent airlines out there. And not to mention, financially healthy.