Ticket Upgrade at Portofino?

[Cappy81]

I was wondering if I purchse the 2 day park ticket with 2 free days and decide to upgrade to the Seaonal AP during our trip, can I upgrade at the Portofino or does it have to be inside the park at guest services?

Also, if I decide to just purchase the AP online now, can I receieve the actual hard copy of AP at the Portofino or do I have to visit guest services?

Trying to avoid wasting park time at guest services if I can.

Thanks in advance!

 

[Suprachica79]

I was able to do all my ticket upgrading at the hotel.

 

[Cappy81]

I was able to do all my ticket upgrading at the hotel.

Great, thanks!

 

[damo]

Just a heads up that someone reported recently that upgrades weren't being allowed at the hotels anymore. This could have just been a one off but I wanted you to be forewarned.

 

[iona]

I can't help regarding the upgrade, but I was definitely able to exchange my email voucher for my actual AP at PBH three weeks ago.

 

[smiths02]

I can't help regarding the upgrade, but I was definitely able to exchange my email voucher for my actual AP at PBH three weeks ago.

Not OP, but this is good to know. I went ahead and just upgraded all of us to APs and purchased the APs. Our original packaged was Garden View with 5 buy 2 get 2 park to park (2 parks) so then I went to 1 Preferred Pass and 4 seasonal and Bay View on an AP rate and still saving $100
(I figured it might make me more likely to talk DH into a return trip since he had already agreed to the original package price.)

 

[Cappy81]

Just a heads up that someone reported recently that upgrades weren't being allowed at the hotels anymore. This could have just been a one off but I wanted you to be forewarned.

I thought I had read that also.

I can't help regarding the upgrade, but I was definitely able to exchange my email voucher for my actual AP at PBH three weeks ago.

Very helpful info, thanks for sharing!