Spring Advantage 2012

[Unicorned]

My phone interview is Monday at 11:45! I'm so excited and thinking about it feels so surreal.... Disney is my dream and I've wanted this for eight years.❤ I put down that I had high interest in retail, attractions, characters, and character attending... I have experience in being a character and retail so I think I will probably land something there.

 

[himynameisreese]

So I've been reading through this thread and also I read the blog someone posted and created a study guide sort of thing for the phone interview of the various questions. It's long but I wanted to post it here since this is where I got most of the information from.

1. General questions- tattoos, criminal charges, are you okay with the pay; etc.
2. Why do you want to work for Disney/do the CP
3. What makes you a good candidate for the Disney CP?
4. Name 3 positive qualities about yourself.
5. What can you offer the company?
6. What are some words your manager, coworkers, professor, etc. would use to describe you?
7. Talk about your past work experiences.
8. Describe a situation when you had to work with a difficult person (boss, professor, person, etc.)
9. Are you familiar with Disney parks, and other parks in the area?
10. What does Disney mean to you?
11. What Disney character do you identify with the most?
12. Describe a magical moment that you have had in a Disney park.
13. How will the College Program help you professionally?
14. What are your top choices for roles, and why do you want to do them?
15. Would you be open to _____ role?
16. Explain how you would handle an emergency.
17. How often do you go on the computer and what do you use it for?
18. What are you most looking forward to about the program?
19. How would you handle living away from home?
20. What do you think the worst aspect of Disney-provided housing would be and why?
21. What would you do if a roommate did not cooperate with your sleep schedule (the morning/night person question).
22. How do you feel living with 1-7 roommates?
23. Have you ever handled money?
24. How would you greet guests coming into the restaurant?
25. How would you manage getting tasks completed with interruptions?
26. Have you had to give any type of presentation, how long was it, and how did you feel doing it?
27. How would you feel about working outdoors?
28. Do you prefer to work as a team or individually?
29. At what pace do you prefer to work?
30. Name a great guest service experience.
31. How would you handle a guest who doesn’t speak English, but needs help?
32. Describe a time in which you made someone happy at a previous job.
Role-Specific Questions
Photo Pass
33. Why are you interested in PhotoPass?
34. What experience do you have with cameras?
Attractions
35. Have you ever had to memorize anything and then present it?
36. Are you comfortable speaking in front of large crowds, and what experiences have you had speaking in front of crowds?
37. What would you tell a child who was too short to ride Space Mountain?
38. What would you do if you messed up your spiel?
Main Entrance Gate/Transportation
39. How would you keep the magic in Main Entrance Operations
- Smiling and engaging the guest by asking what their favorite ride/character is
40. Why do you think transportation is so important at Disney?
Character Attendant
41. What would you do if a guest was being violent with a character?
42. What would you do if a child was afraid of a character?
43. How would you tell a child that a character has to leave?
Ex: Donald has to get ready for date with Daisy, Mickey has to walk Pluto, etc.
44. What do you tell a child if they ask why the characters don’t talk?
Character Performer
45. How would you act as a character?
46. What would you do if a child was scared of you?
Hospitality/Concierge
47. What would you do if you were working the front desk and the guests wanted a certain type of room (ex: non-smoking, with view of pool) and there were none available?
48. How do you feel about being trained on a computer reservation system?
49. How would you make a guest feel special as they are just starting their Disney vacation?
50. What do you think the duties of a concierge are?
51. How are you experienced for this role?
52. How would you make each guest feel special?

 

[kmv1217]

I had my interview today and Im so worried. I smiled and laughed a lot and tried to be personable but my interviewer didnt speak other than the questions! I hesitated a bit on why I wanted to be in the program but eventually got out that disney would be my foundation and give me the confidence and boldness I need to go into the working world and change lives. That was the only one I was worried about. At the end I was frustrated that the interviewer wasnt saying much so I asked him why he loved disney and what he loves about working there. he lit up when I asked! haha. Im so so so scared through. I think my answers were good but they were hidden by nerves. Dear God I hope I get this. My life is based around this. This is my dream. Im stressing so much! any tips on how to relax and be confident about how i did? I am picking it apart til its dead. Im sooooooo scared and excited all at the same time!


sorry its so long

 

[Unicorned]

What do you tell a child if they ask why the characters don’t talk?

hmm.... This stumps me. What is a good way to respond to this?

I think my answers were good but they were hidden by nerves. Dear God I hope I get this. My life is based around this. This is my dream. Im stressing so much! any tips on how to relax and be confident about how i did? I am picking it apart til its dead. Im sooooooo scared and excited all at the same time!

Just think of the positive aspects of the interview! I think it was a good idea to engage him back and just reading your post I can see and feel how passionate you are about this. I think he probably could see that too. In the mean time just chilll though.

 

[kmv1217]

Just think of the positive aspects of the interview! I think it was a good idea to engage him back and just reading your post I can see and feel how passionate you are about this. I think he probably could see that too. In the mean time just chilll though.

Thank you! I was hoping my passion would come across. I have had many trials and tribulations in my life but Disney has always been there to remind me that I can do anything I set my heart to and that dreams do come true. Every time I visit Disney Land I cry at the fireworks just hearing that my dreams can all come true, it gives me the greatest hope and joy that I cry. I want to be a part of that magic and to be able to share that with others. Thank you for such an uplifting response. It means so much to me to have a Disney family on here.

 

[kmv1217]

hmm.... This stumps me. What is a good way to respond to this? QUOTE]

My friend tells her daughter that they are so big that if they talked then their voices would be too loud for our ears. haha. her daughter is 3

 

[kmv1217]

Yeah, its a large deciding factor. They do not provide transportation to Disney Land. You have to take public transportation. So them knowing you have a car there is very important in their eyes. Thats why i didn't even apply to DL.

Does it really make that big of a difference? I was asked if I had my own transportation and I said yes. Im gonna use my car the whole time. Does that really help my chances that much???? It would be great if it did

 

[kmv1217]

Good luck! I had mine at 11:15 this morning; was scheduled for 11, but my interviewer called a bit late. We talked for 22 minutes, and she mentioned Transportation several times, which is awesome! She could probably tell I was nervous at the beginning, but I felt a lot more comfortable within 2 to 3 minutes of talking with her. I feel it went well, though she did not mention how long it would be before I heard; I also was told I am not being considered for a Character Performer role, which is all right by me.

Best of luck to everyone! Now I'm off to check my email and dashboard fanatically for the next 3 weeks.

haha.... my interviewer called an hour early!!!!!!!!!!!!!!!! I was so unprepared. haha. But I think it went pretty well. I was super nervous as well and froze a few times but I answered every question as best I could. I was told 2-3 weeks until i find out. it is probably the same with you.

 

[castmember19]

After the interview i realized i should have said. "See if there are any other cast members around to help me out, and if not politely excuse myself and answer the phone. Since i was talking to the guest first i would ask the caller if i can put them on hold. Then apologize to the original guest for the interruption. After I've helped the first guest i will go back to the caller and thank them for holding"

This is actually probably the best answer. I'm not a cast member at WDW or DL but this is exactly what they train us to do at other locations. We absolutely have to answer the phone- ignoring it isn't a good idea unless there is somebody else around to help answer the phone.

Anyway, so about DCP. I sent in an application and haven't heard anything. It's been about three business days if the weekends don't count. Everyone else got an e-mail really soon after their application. The only thing I can think that would be apart of the hold-up is that I am already a cast member (in which you are exempt from the WBI.) But I don't know if that's it because when I tried to log on to the page it said incorrect password (I don't know how that happened.) So I sent for the e-mail notification and I never got that either. I don't know exactly what to do other than wait for the five business days to be up.

 

[castmember19]

hmm.... This stumps me. What is a good way to respond to this?

The why doesn't Mickey talk question? Hmm... It's a tricky one and I don't know for sure but I would say something among the lines of "Mickey is on vocal rest so that he can have a nice, strong voice at his show in front of the castle later on" or "Mickey is just getting over a sore throat so he's resting his voice for a while" or something to that affect. Just to stay in character.

 

[Soarin08]

This is actually probably the best answer. I'm not a cast member at WDW or DL but this is exactly what they train us to do at other locations. We absolutely have to answer the phone- ignoring it isn't a good idea unless there is somebody else around to help answer the phone.

Anyway, so about DCP. I sent in an application and haven't heard anything. It's been about three business days if the weekends don't count. Everyone else got an e-mail really soon after their application. The only thing I can think that would be apart of the hold-up is that I am already a cast member (in which you are exempt from the WBI.) But I don't know if that's it because when I tried to log on to the page it said incorrect password (I don't know how that happened.) So I sent for the e-mail notification and I never got that either. I don't know exactly what to do other than wait for the five business days to be up.

You have to call Casting to get exempt officially from the WBI if you are active. They move you on to scheduling the phone interview from there. I too am a cast member but I had the invite to do the WBI the night I applied and scheduled the phone interview for two days later.

 

[castmember19]

You have to call Casting to get exempt officially from the WBI if you are active. They move you on to scheduling the phone interview from there. I too am a cast member but I had the invite to do the WBI the night I applied and scheduled the phone interview for two days later.

See but that is sort of my point... I never got the invite to do the WBI and I'm wondering why.

 

[Unicorned]

Thank you! I was hoping my passion would come across. I have had many trials and tribulations in my life but Disney has always been there to remind me that I can do anything I set my heart to and that dreams do come true. Every time I visit Disney Land I cry at the fireworks just hearing that my dreams can all come true, it gives me the greatest hope and joy that I cry. I want to be a part of that magic and to be able to share that with others. Thank you for such an uplifting response. It means so much to me to have a Disney family on here.

No problem! ♥ When we both get in we can party and go crazy about it hehe. Disney is my dream too and it's something I've wanted for my entire youth and to know I'm really actually going through with this and am taking the steps to work there blows my mind when I think about it too hard.

 

[kmv1217]

No problem! ♥ When we both get in we can party and go crazy about it hehe. Disney is my dream too and it's something I've wanted for my entire youth and to know I'm really actually going through with this and am taking the steps to work there blows my mind when I think about it too hard.

Oh we will definitely have to throw some grand party together in congrats that we both finally made our dreams come true!!!!!!!!! I tell people I had an interview with Disney and I still cant wrap my mind around how I was able to contact DISNEY! haha. I hope we both get in and then we can hang all the time and live it up in DISNEY BABY!!!! UGH!!! IM SO EXCITED!

 

[Jayana]

Oh we will definitely have to throw some grand party together in congrats that we both finally made our dreams come true!!!!!!!!! I tell people I had an interview with Disney and I still cant wrap my mind around how I was able to contact DISNEY! haha. I hope we both get in and then we can hang all the time and live it up in DISNEY BABY!!!! UGH!!! IM SO EXCITED!

We'll just have to have a DIS CP party after everyone is moved in!

I actually haven't told anyone about applying. I want to announce it when I get accepted, but be able to keep it on the down low if something unexpected happens...my mom knows but my sister and father have no idea! I think my niece might freak out when she finds out.

 

[kmv1217]

We'll just have to have a DIS CP party after everyone is moved in!

I actually haven't told anyone about applying. I want to announce it when I get accepted, but be able to keep it on the down low if something unexpected happens...my mom knows but my sister and father have no idea! I think my niece might freak out when she finds out.

Definitely!

My family actually all knows, but they dont support it. So I am in this one alone. lol. but I dont mind. It just gives me that much more strength to achieve my dreams. I can not wait to hear back from them! I am checking my dashboard constantly for anything at all.

 

[Pancakes]

Okk, so my interview was on Friday at 3. And it wasn't great. Just ok. It could have gone better. I was really nervous, and hopefully my recruiter recognized that! She was very quick and too the point and that just made my nervousness worse. Has anyone else just had an 'ok' interview and still got accepted? I feel like my interview wasn't good enough :/

 

[SpaceMania]

Okk, so my interview was on Friday at 3. And it wasn't great. Just ok. It could have gone better. I was really nervous, and hopefully my recruiter recognized that! She was very quick and too the point and that just made my nervousness worse. Has anyone else just had an 'ok' interview and still got accepted? I feel like my interview wasn't good enough :/

Don't worry, thats exactly how i felt my interview went. I mean i havent gotten accepted yet, but you arent the only one.

 

[Pancakes]

Don't worry, thats exactly how i felt my interview went. I mean i havent gotten accepted yet, but you arent the only one.

Ya, everyone on tumblr and the facebook group are like talking about how awesome their recruiters were and how awesome their interview was and I'm just sitting here like...

 

[kmv1217]

Okk, so my interview was on Friday at 3. And it wasn't great. Just ok. It could have gone better. I was really nervous, and hopefully my recruiter recognized that! She was very quick and too the point and that just made my nervousness worse. Has anyone else just had an 'ok' interview and still got accepted? I feel like my interview wasn't good enough :/

My interviewer didnt say anything but the questions and was really quiet so I feel the same way. I rambled a bit because his questions were vague but they were decent answers. not wonderful, but not bad. everyone probably feels their interview couldve been better