Pixie dust worked! Received our rooms today - connecting 4D's on deck 6!! Woohoo! We are so excited!
When do you cruise!?
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Pixie dust worked! Received our rooms today - connecting 4D's on deck 6!! Woohoo! We are so excited!
Sail date: September 21st
Ship: Fantasy
Booked Category: 5E GTY
Room assigned: 6192
Room category: 5E
Happy? Yes, probably the largest balcony on the ship...can't ever go wrong with free space on a balcony.
Time i got it: Today...i checked at 3:30pm
We had kind of a weird thing happen. We originally thought we booked GTY in category 9D for the November 9 Wonder cruise through Costco Travel.
Costco called today to say that they had made a mistake on our reservation and since there are not 9D's available now, even at GTY, they upgraded us to a 9C at their cost and now we have a room assignment.
I was a little disappointed that we only got upgraded 1 level, but I'm just glad we have a spot on the cruise. I'm not entirely sure when the mix up happened but the only other bad thing about it is that we are now stuck with the second seating for dinner, which wasn't our preference.
We are set to sail on the Disney Wonder on 9/28 and booked a navigator's verandah 07A GTY. I logged in this morning and saw we have a room assignment, but I'm a little confused. It says this:
Room # 6632, Category 07A, Deluxe Oceanview Stateroom with Navigator's Verandah
However, when I look this room up on the deck plans, it shows 6632 to be in category 5C. It's right next the navigator verandah rooms, but still in the 5C class. Can anyone confirm if 6632 is indeed a 5C and, if so, why the reservation would still say "Category 07A, Deluxe Oceanview Stateroom with Navigator's Verandah"?
We had kind of a weird thing happen. We originally thought we booked GTY in category 9D for the November 9 Wonder cruise through Costco Travel.
Costco called today to say that they had made a mistake on our reservation and since there are not 9D's available now, even at GTY, they upgraded us to a 9C at their cost and now we have a room assignment.
I was a little disappointed that we only got upgraded 1 level, but I'm just glad we have a spot on the cruise. I'm not entirely sure when the mix up happened but the only other bad thing about it is that we are now stuck with the second seating for dinner, which wasn't our preference.
Were you originally booked with early dining? If so, I think I'd call them back and discuss the issue with them. I'm not sure WHY you don't still have your dining time, if you had that originally... Since it WAS their mistake, it doesn't hurt to call and check and see what they can do (and even maybe go to a supervisor and explain the situation). You could at least be put on the waitlist? It doesn't hurt to ask!
I'm not entirely sure what happened but what Costco said happened is that when we changed the date of our cruise in April, somehow that change never got registered with Disney. That doesn't really make sense to me because I held on the phone while they called Disney and made the change. And the receipt we got from Costco Travel had all the right info on it.
That might really be the case, but last week when I called to make a payment, I could tell the gal I was talking too didn't really have a clue what was going on and sounded confused about things. Clearly she was new. I almost wonder if when she made our payment for us, she somehow cancelled our reservation?
It was the supervisor who called us yesterday to tell us about the problem. She was very nice about it and really, it cost Costco over $800 to rebook us at the higher category. She said she would keep checking back to see if the earlier dinning opened back up. She also said there wasn't a waitlist for early dinner but she would keep following up to see if that is an option too.
I do need to call them back today because when we changed our reservation (back in April mind you), we booked under the WON pin that had the OBC with it. I don't see that mentioned anywhere in our paperwork and I want to make sure we still have that.
Question - once we've been assigned, do we still have the option to upgrade? If so, is there a penalty to do so? Would it be based on the current rates?
I think you are interested in discounted *GT rates, which are on a different thread. The GTY assignments on this thread are not discounted.
We originally booked a 7A and then got upgraded to a 5B. Today, they put out FL resident discounts for our sailing for catagory 7A. I called to see if we could take advantage of it. We not only got the discount, but another upgrade to Cat. 5A! This room is a deck higher and aft. Closer to the soda stations for DH and the walk to the gym will do us some good, LOL.