Like others, I need Syndrome. Reading how some had gotten him from the chests, I spent the gems- got a statue. I had worked hard to get gems back up to 200 after Frozen (didn't get ice cream or hot chocolate stands), because I still need gem only characters (Pluto, Rex, etc). Couldn't d code whether to try for Syndrome again, but remembered the old "Fool me once" saying. So no more buying chests- either he'll become available another way eventually, or I will never get him.
Also like others, I play on iPhone. Can't see the bots and don't give a hoot. Been a stressful week and it's just more effort than I care to give right now. Otherwise, I really enjoy it.