the booking we made for our two bedroom suite in the new Cabana Bay tower (with view of Volcano Bay) has been changed and the hotel offered us 2 joining suites in the Thunderbird tower.
I understand the frustration of having a reservation changed with no input from you. Of course you'd prefer not to have rooms changed, but consider whether they're offering you a reasonable alternative.
my overall saving from his offer is really $300.
Even if it's the lower amount, that is not an insignificant amount of money to be saving considering all which is really changing is the room view.
Not impressed at all. Ruining my vacation.
Now you're just being dramatic. First off, you assume they're lying to you about why they changed your reservation with no proof. Then you get at least $300 off for the trouble. And somehow the lack of a Volcano Bay view is still "ruining your vacation?" Get real.