Post Your Rescheduled/Relocated Resort Date Here

If you are going to change your dates just do this with whatever cast member you get when calling through to reservations. If you are calling in because your resort is not open, you might have to ask for guest services.

I had a moderate booked from July 24-29, but no moderates will be opening up until July 29th. I explained that I kind of wanted something else besides pop (knowing that was a value resort)

After a total of 5 hours on hold today between reservations and guest services I was moved to the contemporary with no additional charge.

again this is if you’re not changing your dates or modifying your package and no equivalent resorts are open.
 
I’m currently using the chat feature to fish around for information. I don’t think I can handle long phone holds after yesterday’s park reservation extravaganza 😂😂😫
 
If you need guest services, I believe their direct number is 407-939-7866, that way you don't have to get transferred.
 
My dates were: 8/24/2020
I am keeping my dates
My original resort was: POR-royal guest room, standard view
I originally booked using sun and fun discount
I am being moved to: OKW 2br Villa
My cost increase/decrease is: none
I made my original reservation myself
I was contacted about my resort’s closure by: I wasn’t contacted
There are #2 adults, #1 under age 3 in my party



My dates were: 8/25-28/2020
I am keeping my dates
My original resort was: AKL, standard view
I originally booked using COVID RECOVERY/FREE DINING discount
I am being moved to: AKL-Kidani deluxe studio, standard view
My cost increase/decrease is: none
I made my original reservation myself
I was contacted about my resort’s closure by: I wasn’t contacted
There are #2 adults, #1 under age 3 in my party
 
My dates were: 7/12-7/24
I am keeping my dates
My original resort was: GF TPV
I originally booked using bounceback discount
I am being moved to: CR TPV
My cost increase/decrease is: - $800
I made my original reservation myself
I wasn’t contacted
There are 2 adults, 2 children
 
My dates were: 7/23 - 7/30
I am keeping my dates
My original resort was: Standard Room at POR
I originally booked using Sun & Fun discount
I am being moved to: Deluxe Studio at Boulder Ridge
My cost increase/decrease is: None
I made my original reservation myself
I wasn’t contacted
There are 2 adults

My dates were: 8/26 - 9/1
I am keeping my dates
My original resort was: Standard Room at ASMo
I originally booked using Free Dining Recovery Deal, changed to 35%
I am being moved to: Standard Room at POP
My cost increase/decrease is: UPDATE - decrease by $493.49 - I had two 2-day base tickets removed from the package
I made my original reservation myself
I wasn’t contacted
There are 2 adults
 
Last edited:
I’ve been on hold for over 3 hours. Our stay is in Sept at BWI, so we need to be moved. Tried all day yesterday without success.
 
My dates were: July 18-26
I am keeping my dates
My original resort was: Grand Floridian 2 rooms (outer building, garden view)
I originally booked using: Sun & Fun 25%
I am being moved to: The Riviera, 2bdrm preferred view
My cost increase/decrease is: -$800
I made my original reservation myself
I was contacted about my resort’s closure by: I wasn’t contacted
There are 4 adults, 3 children in my party

fwiw, I was given quite a few choices; BayLake 2bdrm, TreeHouse, Kidani 2bdrm, Boulder Ridge 2bdrm, Copper Creek 2bdrm and Riviera 2bdrm. I choose Riviera because I needed at least 5 beds, and Riviera doesn't have sofa beds.
 
My dates were: 8/17 - 8/24
I am keeping my dates
My original resort was: Gran Destino (CL)
I originally booked using: Fun and Summer
I am being moved to: WL Boulder Ridge
My cost remained the same
I made my original reservation myself
I had to call about reservation
There is 1 adult in my "party of one"
 
My dates were: 8/24/2020
I am keeping my dates
My original resort was: POR-royal guest room, standard view
I originally booked using sun and fun discount
I am being moved to: OKW 2br Villa
My cost increase/decrease is: none
I made my original reservation myself
I was contacted about my resort’s closure by: I wasn’t contacted
There are #2 adults, #1 under age 3 in my party



My dates were: 8/25-28/2020
I am keeping my dates
My original resort was: AKL, standard view
I originally booked using COVID RECOVERY/FREE DINING discount
I am being moved to: AKL-Kidani deluxe studio, standard view
My cost increase/decrease is: none
I made my original reservation myself
I was contacted about my resort’s closure by: I wasn’t contacted
There are #2 adults, #1 under age 3 in my party

POR to OKW! Nice trade off if you ask me!
 
My dates were: 8/21- 8/25
I am keeping my dates
My original resort was: Port Orleans Riverside King Room in Magnolia Bend
I originally booked using: Sun & Fun 25%
I am being moved to: Caribbean Beach Resort, King Room
My cost increase/decrease is: -$50
I made my original reservation myself
I was contacted about my resort’s closure by: I wasn’t contacted
There are 2 adults in my party
 
My dates were: 8/29-9/6
I am keeping my dates
My original resort was: POR (Royal Room)
I originally booked using Free Dining / 35% Offer
I am being moved to: OKW 1bd Villa
My cost increase/decrease is: $0.00
I made my original reservation myself
I was contacted about my closure by email/telephone/I wasn’t contacted
There are 2 adults, 2 children (14 / 12)
 
My dates were: 8/29-9/6
I am keeping my dates
My original resort was: POR (Royal Room)
I originally booked using Free Dining / 35% Offer
I am being moved to: OKW 1bd Villa
My cost increase/decrease is: $0.00
I made my original reservation myself
I was contacted about my closure by email/telephone/I wasn’t contacted
There are 2 adults, 2 children (14 / 12)

Another POR person moved to okw! A little jealous over here lol. We got moved from POR to CB... didn't have a royal room though. GUessing they moved people with royal rooms to Deluxe resorts?
 
My dates were: 8/29 - 9/3
I am keeping my dates
My original resort was: All Star Sports
I originally booked using Free dining/Now recovery discount
I am being moved to: Pop Century
My cost increase/decrease is: Same price
I made my original reservation myself
I was contacted about my resort’s closure by : I wasn’t contacted
There are 2 adults in my party

I must have had a extra large sprinkle of pixie dust today because I called the direct number and got through on the second try. Waited on hold for 3 mins and someone picked up. Total phone call time 10 mins. I hope everyone has good luck and is able to change there resort!
 
My dates are: 7/27-8/2
I am keeping my dates
My original resort was: All Star Music Standard Room
I originally booked using Sun and Fun Room Only discount
I am being moved to: Pop Century Standard Room
My cost increase/decrease is: Saved $8 with the taxes
I made my original reservation myself
I was contacted about my resort’s closure by: I wasn't contacted
There are 2 adults in my party
 
Another POR person moved to okw! A little jealous over here lol. We got moved from POR to CB... didn't have a royal room though. GUessing they moved people with royal rooms to Deluxe resorts?
I had a Royal Room Garden/Woods View (whatever they renamed them a while back). I was initially offered a Wilderness Cabin and simply asked, politely, if there were any other no-cost options. I simply stated that while I greatly appreciated them being able to even offer a move of any kind, that this was our first ever resort stay, (third park visit) and we had booked POR in a Royal Room as both my wife and daughter are big Princess and the Frog fans. We will also be celebrating our 14th anniversary in the middle of the trip. When I stated that while the Wilderness Cabin would suit our needs, I am a bigger guy (6'2", 240) and my wife wouldn't be too keen on sharing a double bed and that I also live in the woods in MN and we were trying to "get away" for our vacation and enjoy a different view.

She asked, of the resorts that were scheduled to be open, what I would like to "upgrade" to and she would "get me the best rate possible". I said that I'd love a 2 bedroom in Riviera at no cost (*insert corny dad humor laughing*). She said she didn't think that would be no cost but she would see if there was something that would be special. She came back with OKW 1-bd. I accepted. It's a great upgrade and I'm happy they were able to offer.

I don't have advice. I simply told her the truth, was polite, asked about how her day/week had been going, and crossed my fingers.
 
I had a Royal Room Garden/Woods View (whatever they renamed them a while back). I was initially offered a Wilderness Cabin and simply asked, politely, if there were any other no-cost options. I simply stated that while I greatly appreciated them being able to even offer a move of any kind, that this was our first ever resort stay, (third park visit) and we had booked POR in a Royal Room as both my wife and daughter are big Princess and the Frog fans. We will also be celebrating our 14th anniversary in the middle of the trip. When I stated that while the Wilderness Cabin would suit our needs, I am a bigger guy (6'2", 240) and my wife wouldn't be too keen on sharing a double bed and that I also live in the woods in MN and we were trying to "get away" for our vacation and enjoy a different view.

She asked, of the resorts that were scheduled to be open, what I would like to "upgrade" to and she would "get me the best rate possible". I said that I'd love a 2 bedroom in Riviera at no cost (*insert corny dad humor laughing*). She said she didn't think that would be no cost but she would see if there was something that would be special. She came back with OKW 1-bd. I accepted. It's a great upgrade and I'm happy they were able to offer.

I don't have advice. I simply told her the truth, was polite, asked about how her day/week had been going, and crossed my fingers.
LOL i asked for the poly bungalow.

Have a great trip!
 
My dates were: December 1-5, 2020
I am keeping my dates at this time
My original resort was: POFQ, Garden View Room
I originally booked using: No discount
I am being moved to: Unsure at this time if we will have to move or if POFQ might open by our dates. Nothing has been announced for POFQ.
My cost increase/decrease is: -----
I made my original reservation: Through Dreams Unlimited Travel in January 2020
I was contacted about my resort’s closure by: I have not been contacted
There are 2 Adults in my party

_____________________________________

I shared this in another thread...

- As of 6/23, our resort does not have an announced scheduled opening date
- As of 6/23, no changes have been made to our existing reservation, and nothing has been offered or recommended

- We were originally told by our TA on 6/20 that only DVC resorts would be opening this year, and we would be moved to a DVC resort on 6/22 at no cost to us (unless we specifically request a certain resort, in which case we would be responsible for the price difference). She said this info came direct from Disney, and she had gone through a 1.5 hour training on it.

- On 6/21, we (us and our TA) found out several resorts would be opening throughout the rest of the year, but no info about POFQ yet. It is also suspected that, should POFQ not open by 12/1, we will have to modify our reservation to another resort, or cancel completely; should we modify, we might be responsible for the difference in rate.

- Our TA is unsure of our options as of now and has suggested we just wait to attempt or accept any changes until closer to our trip. Our reservation is currently up in the air. :laughing:
 

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