Cruise and Theme Park Operational Updates due to Coronavirus

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I think it's too empty for our tastes. I've never really complained about crowds, I've never experienced very large crowds. We normally go in October and I never understood when everyone would say it was so crowded! Not to us!
For us, we like the buzz of people, the noise and the excitement. Just seems like it's missing a bit.

I get that my feelings aren't everyone's.
:)

I got to the point that I just want to be there. Low crowd ? Really crowded? I wouldn`t mind either If I can be there :)
 
Add this to the list of super positive and completely fair AP updates....

So, people are saying on the big AP group that they are now being told by Disney it’s too late for refunds despite being told just days ago to wait for the email because they don’t have the options ready yet (you know, that early July one that some people are now saying to expect in August).
 
This. Every other thread used to be about crowd levels. Now people think the parks are too empty.
I agree. I mean I have some ambivalence about "being excited" that the parks are so empty given the terrible reason why, but I don't get complaining that they are "too empty."
If these posts were directed at me, I’m not complaining about the parks being empty. I know we can’t have it both ways—low wait times and medium crowds. I was just surprised at how much it changed the vibe of the parks. Animal Kingdom was awesome just strolling through. It was very peaceful. But at MK I do enjoy seeing the “magic” through the eyes of kiddos on their first trip. But, again, not complaining, just stating.
 
As long as a park wasn’t creepy levels of empty where you didn’t actually encounter other people, I’d like to think I would have no issue with extremely low crowds.

My favourite moments in the parks are at night when they clear out, and you get to walk out just listening to the background music and not bumping into other people. ADRs near closing were great. The old EMH that went super late (like 2-3 AM) we’re so good for that too.

After Thanksgiving and July 4th last year I don’t want to see another person in the parks!
 
Has anyone confirmed/experienced that a passholder can definitely by a day ticket and have that cost applied to their renewal (even if that is months away)? I saw the one story/report of it but I have a friend who wants to do that and was looking for some confirmation that definitely can be done

Thanks
 
Has anyone confirmed/experienced that a passholder can definitely by a day ticket and have that cost applied to their renewal (even if that is months away)? I saw the one story/report of it but I have a friend who wants to do that and was looking for some confirmation that definitely can be done

Thanks

Are they really allowing day of tickets and not APs?

I thought that was conjecture. Is that a real thing?
 
Add this to the list of super positive and completely fair AP updates....

So, people are saying on the big AP group that they are now being told by Disney it’s too late for refunds despite being told just days ago to wait for the email because they don’t have the options ready yet (you know, that early July one that some people are now saying to expect in August).
I have had three calls about my AP cancellation and have been told each time I could request it in "early July" when the email is sent out. That changed to "early to mid July" when I called on Friday. Each time I asked the CM to make note of my call and my preference for cancellation and full refund. This last CM told me that there were no such notes on my account. She added dates and times that I had save on my phone along with my preference for refund. Cover your bases so of they pull the offer you have documentation.
This is very frustrating.
 
I have had three calls about my AP cancellation and have been told each time I could request it in "early July" when the email is sent out. That changed to "early to mid July" when I called on Friday. Each time I asked the CM to make note of my call and my preference for cancellation and full refund. This last CM told me that there were no such notes on my account. She added dates and times that I had save on my phone along with my preference for refund. Cover your bases so of they pull the offer you have documentation.
This is very frustrating.


I have sent multiple emails and called twice over the course of this and gotten nothing concrete in return (and no answers to emails). A couple people have said their refund amount they actually got was smaller than they were expecting, which is one of the concerns there was surrounding blindly accepting a refund you could not reverse.

In my mind I have resigned myself to not getting money back and will forever cherish the 6 day trip we took for the cost of out of state platinum passes 😬. I plan on escalating as much as I possibly can to get some sort of resolution though.
 
I have had three calls about my AP cancellation and have been told each time I could request it in "early July" when the email is sent out. That changed to "early to mid July" when I called on Friday. Each time I asked the CM to make note of my call and my preference for cancellation and full refund. This last CM told me that there were no such notes on my account. She added dates and times that I had save on my phone along with my preference for refund. Cover your bases so of they pull the offer you have documentation.
This is very frustrating.

It's seems to be a common thread (or at least that I have seen/experienced). I have an audit trail of e-mails (documentation, not verbal) to Disney outlining our request for a cancel AP with full refund. I posted this somewhere else on these boards this AM, but since you brought it up:

"Update: We got our partial refunds this AM. This does not negate my request for a full cancellation AP per their website and my e-mails. So now our AP refund plane is making the turn to final approach (apparently for late July)."
 
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