The saga continues.......After calling the right number, I emailed member administration hoping to pick up a few extra days at a DVC resort in advance of an upcoming stay at Caribbean Beach I received the following response:
Unfortunately the transfer will not be completed in time to use those points for your upcoming trip. We received your transfer documents from Title Company on 6/30. Our turnaround time for the queue is taking between 6-7 weeks from the date we receive the documents.
Once we have completed the transfer, the system will generate two emails. One will include your personalized activation code for the Member Website. The other will include your Club ID Number. Both identifiers will be needed to access the website where you can begin planning your next vacation.
Please note that once we have completed the transfer in our system, there is a different department that physically moves the points between the accounts. This part of the process typically takes an additional 7-10 business days.
We appreciate your patience as we are working through each request in the order they are received.
Unfortunately the transfer will not be completed in time to use those points for your upcoming trip. We received your transfer documents from Title Company on 6/30. Our turnaround time for the queue is taking between 6-7 weeks from the date we receive the documents.
Once we have completed the transfer, the system will generate two emails. One will include your personalized activation code for the Member Website. The other will include your Club ID Number. Both identifiers will be needed to access the website where you can begin planning your next vacation.
Please note that once we have completed the transfer in our system, there is a different department that physically moves the points between the accounts. This part of the process typically takes an additional 7-10 business days.
We appreciate your patience as we are working through each request in the order they are received.