Tickets and Annual Pass Questions - Please add your ticket questions to this thread

[lanejudy]

Wow!! Thank you so much for the clarification! I was confused and you really helped! Thank you for your time!

I just added a note as well... the Waterpark and Sports Options can be used 2 or more on the same day, or on a day along with a major theme park entry. Enjoy!

 

[cph706]

We are new Florida residents and would love to be able to price annual passes! I can't easily find a link to the prices and options, however. In light of the various restrictions, are they still selling AP for Florida residents? If so, when would be the best time to purchase? We are recently retired so would probably not go over the holidays but would love to start going in early January.
Thanks for the help!

 

[Robo]

when would be the best time to purchase?

After they start selling APs again...

Order your APs at least within a few days before your first trip.
That way, you can make park reservation(s) before you go.

No matter when you buy it, your new AP will NOT "activate" until you first use it at the first park gate.

 

[cph706]

Thanks!

There are no links to purchase that I can find, I guess I've gotta call?

 

[Robo]

There are no links to purchase that I can find, I guess I've gotta call?

AFAIK, they are not yet selling new APs.

Stay tuned to the DISboards.

 

[cph706]

Makes sense given the situation...yes will wait and see!

 

[Disney loving Iowan]

I had the change the dates for our trip due to my husband having major surgery. I'm gonna call tomorrow about changing the dates for our tickets. I'm just wondering how easy it is to do. Has anyone had any problems changing their dates?

 

[Robo]

I had the change the dates for our trip due to my husband having major surgery. I'm gonna call tomorrow about changing the dates for our tickets. I'm just wondering how easy it is to do. Has anyone had any problems changing their dates?

Unless you are changing to unusually busy dates, you should not have much trouble.
If your new dates have higher-priced ticket dates than your current dates, you will need to pay the difference to match the higher cost.

 

[Disney loving Iowan]

Unless you are changing to unusually busy dates, you should not have much trouble.
If your new dates have higher-priced ticket dates than your current dates, you will need to pay the difference to match the higher cost.

Thank you!

 

[dachsie]

If you have tickets purchased prior to pandemic, your expiration is 9/26/21 so you may not need to do anything

 

[Aishaahm]

I was able to change my dates in the My Disney Experience app recently. I reassigned it to my sister and then chose a completely different day from a different month without having to call anyone. There is ways a chance you may pay a difference depending on the date-based rate but maybe try seeing if adjusting the date is even an option in your my disney experience? It might be!

 

[Disney loving Iowan]

I was able to change my dates in the My Disney Experience app recently. I reassigned it to my sister and then chose a completely different day from a different month without having to call anyone. There is ways a chance you may pay a difference depending on the date-based rate but maybe try seeing if adjusting the date is even an option in your my disney experience? It might be!

I'll try it. Thanks.

 

[Disney loving Iowan]

I was able to change my dates in the My Disney Experience app recently. I reassigned it to my sister and then chose a completely different day from a different month without having to call anyone. There is ways a chance you may pay a difference depending on the date-based rate but maybe try seeing if adjusting the date is even an option in your my disney experience? It might be!

Do you remember where on MDE you did it? I can't find where to.
Nevermind I figured it out with help from the chat.

 

[kagmypts]

Has anyone contacted Disney about unused days on non-expiring park hopper tickets? If so, what did they say? We want to use these tickets, but it does not look like we will be able to do so in the near future.

 

[Kae]

You can email disney and they will help you. We have a few old passes with water parks left on them, they were helpful and I think it took over a week to get back to me.

 

[kagmypts]

You can email disney and they will help you. We have a few old passes with water parks left on them, they were helpful and I think it took over a week to get back to me.

Thank you. Do you mind if I ask what they offered you? We also have several water park visits on our non-expiring tickets, but I am fine holding on to those until the water parks reopen. I would love to use our park tickets since we can't buy new APs.

 

[Kae]

Thank you. Do you mind if I ask what they offered you? We also have several water park visits on our non-expiring tickets, but I am fine holding on to those until the water parks reopen. I would love to use our park tickets since we can't buy new APs.

They did not offer a refund just I can can use the passes

 

[subtchr]

I'm not exactly sure what you are asking...if they are non-expiring, you can hold onto them and use them whenever you can visit.

 

[kagmypts]

I'm not exactly sure what you are asking...if they are non-expiring, you can hold onto them and use them whenever you can visit.

Our tickets have the park hopping option, and that option hasn't been or won't be available for a long period of time. Disney isn't currently able to honor the tickets we have. Since we paid for park hopping and park hopping isn't available, we should be compensated/refunded for that (just on our unused days). By the time park hopping comes back, our kids will likely be out of the house. And we have no interest in visiting without park hopping.

Our situation isn't that different from that of the AP holders. Disney cannot fulfill what they sold.

 

[nicket]

Trying to decide the best way to purchase tickets for an upcoming trip. We had originally booked a package for a trip in February that we are moving to the summer. With things so up in the air even that may not be definite. And I want to make sure I understand the details of purchasing tickets from authorized seller first. I know with canceling a package from Disney the tickets are refunded. If say we purchase separate room only + tickets from undercover tourist and then opt to move our trip again, how do we then apply our tickets towards new dated tickets. Call Disney with our ticket number or can we do it through undercover tourist if we buy from them? Do we have to provide them with how much we paid? Thanks!