The July 17-20th shutdown is over. Everything is Great Now!

[kellylynn1253]

Oh snap, good to know, thank you!!! I never hit "back", I always just restarted the process from the homepage to try again. I will try your method

I've tried 15 times now, still all I'm seeing is dwarves errors. Last time I called a week ago to add a reservation w/ borrowed points even the member services person had to call their IT support because it glitched on their end too. It should not be this hard to make a reservation.....

 

[cmarsh31]

I just got the survey - were you able to accomplish what you came to do? Nope.

 

[cjb-nc]

Got through a little before 10am Eastern and was able to modify/swap my rez for the 7 month window. Huzzah!
Logged in to my dashboard, viewed my plans and expanded the rez I wanted to change, and there was a link to modify it.

Good luck everyone!

 

[Grumpy Mouse]

Why are some getting in and some not? Already cleared cache and try different browsers. No joy.

You don't think these idiots are limiting the number of simultaneous logins?

Now that would be an epic new feature.

 

[MakiraMarlena]

I didn’t notice any changes. Modify was where it usually is. I added a person to a reservation. Went in fine

 

[mrmagpi]

I wonder if the borrowing restriction they implemented messed up their system. Maybe they're looking to roll those restrictions back?

 

[wnielsen1]

Still getting Olaf here, regardless of browser or whether on phone or PC.

 

[HockeyMomNH]

I've got balloons on my Chrome Incognito and Olaf on the Firefox Private window. No love for me today so far.

 

[mrmagpi]

I logged out and unable to log back in. Getting Olaf's now.

I do need to add someone to a reservation but the modify button was missing for me.

Oh well.

 

[Tink584]

Anyone know if they’re able to book on the phone? I need to book a cash stay. Already on hold just wondering if my waiting will get me anywhere lol.

 

[kellylynn1253]

And now I'm logged in, went back to the homepage and the booking feature is completely gone! Go to the dashboard, it's not there anymore either. I'm just gonna let this lie for a few hours and let them play with the site. Hopefully they're still actively working on it and the bugs get squashed afterall...

 

[bobby5966]

And now I'm logged in, went back to the homepage and the booking feature is completely gone! Go to the dashboard, it's not there anymore either. I'm just gonna let this lie for a few hours and let them play with the site. Hopefully they're still actively working on it and the bugs get squashed afterall...

I believe that’s probably the case. I can’t imagine them intentionally removing functionality. Do they ever release patch notes on what was actually done?

 

[TheMick424]

I still cannot get in, but will try again later. Coincidentally (or not) I received an eerily similar planned downtime notice from my insurance provider today. Similar timeframes, outage of online and phones.

 

[CaptainAmerica]

I was on balloons all morning, then Olaf for five minutes, now I'm in.

 

[Kmedders]

I got in and all of my reservations are still in place thankfully

 

[CaptainAmerica]

I got in and all of my reservations are still in place thankfully

I mean there was never any risk of existing reservations getting cancelled.

 

[mistysue]

I mean there was never any risk of existing reservations getting cancelled.

It's Disney's IT... there's always a chance of existing reservations getting cancelled, but I'd say taking down the entire system for multiple days makes it worth checking.

 

[Kmedders]

I mean there was never any risk of existing reservations getting cancelled.

Then why was everyone taking screen shots of their existing plans?

 

[n2mm]

I got on briefly and checked my points, but couldn’t go to dashboard. Got the gateway error, taking too long to load. Never made it to planning link.

 

[CaptainAmerica]

Then why was everyone taking screen shots of their existing plans?

This crowd is prone to overreaction.