wanderlust7
DIS Veteran
- Joined
- Mar 10, 2015
This is not going well... all new accounts locked, opening funds tied up and some (including me) have already switched DD and now are completely lost on what to expect
I don't have access yet, but they emailed me a customer feedback survey today. I think I'll wait to fill it out.
I was going to hold off on the survey too, give them a chance to fix things. But there's a DP on DoC that they were asked for verification (DL, utility bill) soon after doing the survey, so I went ahead and did it.
So it's looking better. Seems they just want to verify the accounts, not shut everyone down. Which kind of makes sense since the offer is still up.