This is a stellar idea! I'm embarrassed I hadn't thought of it!Can you make an appointment and get yours? Maybe when you go in person they can see why his application is being held up if you can’t reach anyone by phone. My husband is self employed and I work for him as the manager. We never got any inquiry regarding employment status when we applied together. We did our appointment on the way back from Germany to Houston on New Years Day. We went to a special line on arrival (not the global entry line).
Interesting about the employer verification. I just presumed that was it (I worked for a very large corp so figured that might be the difference). I'm wondering what his hold up could be. We've both led unremarkable lives!
I'll start looking for the interviews again! It wasn't until I grabbed an interview slot and then we logged in as him for him to grab one that we realized he wasn't at the same status as me!
Thanks!