I bought a new sorcerer pass on the phone, so thats not true. I was told I cant upgrade my monthly payment pixie, so I paid it off and am now desperately trying to get through.My CM told me that new sorcerer passes has to be bought online or in person- Still waiting in the online queue for "More than an hour"
I'll be livid if I get that answer. I want to upgrade my tickets to a Sorcerer pass. You can't do that online at all.My CM told me that new sorcerer passes has to be bought online or in person- Still waiting in the online queue for "More than an hour"
nopeIf you call are they able to do the payment plan for florida residents?
I opted to wait on the phone instead of a call back when they told me i needed to be transfred to an escalation team. Was told it would be 29mins. It's now been almost 2 hours.Am I the only one waiting for a callback? I’m trying to upgrade an existing unused, standalone (not package) ticket.
Yes, it just worked for me. I’m an out of state Incredi-Pass buyer. I logged on starting at 5:30 am and kept refreshing. By the time the queue flipped, it said over an hour wait on multiple devices. I called at 7679 number and after 4 busy or out of circuit messages, I got through just now and waited just 2 minutes for a person to help. Entire phone call lasted 5 minutes. The prompts are press 1 for WDW and press 4 to purchase new AP. Good luck!Is the 407 939 7679 the right number for our of state incredipass buyers?
Maybe its because I haven't had a Disney annual pass before? I guess I will wait for online to go through. My blue bar is at the N in button.I bought a new sorcerer pass on the phone, so thats not true. I was told I cant upgrade my monthly payment pixie, so I paid it off and am now desperately trying to get through.
Been trying with that number for an hour....ill keep trying!Used the 407-939-7679 posted here and got through with less then a 5 minute wait. Calling is definitely the way to go here.
I guess she didn't want to do it then because I was paying in full.You can purchase the sorcerer on the phone if you are paying in full. You can not buy it on the phone if you wish to use the monthly payment plan.
I called 26X before getting through. Then waited a couple minutes for someone to answer. I chose option #4I've been online waiting for 3 hours now, trying to call too but not getting through there either.
Gah. Maybe I should have stayed on hold, but my husband wouldn’t have appreciated me taking his phone for the morning!I opted to wait on the phone instead of a call back when they told me i needed to be transfred to an escalation team. Was told it would be 29mins. It's now been almost 2 hours.
I started about 15 minutes ago calling 407-939-7679. Kept saying 'all circuits are busy'. Waited a couple minutes, got through, person answered in less than 5 minutes. Chose option #4I've been on hold for 80 more minutes after getting disconnected after waiting 90 minutes - how are folks getting through?!?