Maybe a silly question, but does the coupon only work online, or can you use it when you book by phone as well?? The reason I ask is that we have some credits to use that are attached to a confirmation number, so I can't book online, and it would be awesome to use the coupon as well as the credit! Anyone know?
Is it because the credit is attached to a confirmation that you can't book it online. We have booked using credits online before. Perhaps you could have the credit disassociated with the confirmation. Does the credit appear in your profile information on AirTrans website?