We have been a few time before giving up as every meal was worse than the last.
On one occasion Tom ordered crab legs, and the legs were all empty bar one.....lol......I asked for the fish to be broiled and it came swimming in grease and completely overcooked. Last time we tried (final chance) the fish again was overdone, tough and amazingly still frozen in the middle while Tom`s were just greasy and not nice. My nephew and his wife went in September as they had heard it was good, they got an undercooked burger and underdone chicken, when they sent both dishes back their waitress said British folks don`t understand medium burgers as you all eat everything overdone!!! I saw the picture it was raw. He asked if Brits didn`t know cooked or uncooked chicken either.
Yep, that`s enough for me not to go back, but I did like their cocktails but that`s about it.
I do think Citywalk would be enhanced with a good quality seafood restaurant, not somwhere like BG, but I doubt they`ll ever bring something like Emerils back to Citywalk now.
However, many many folks enjoy it there.....something for everyone
Vivo however, has never disappointed.