Okay, so my story is not so much Disney Magic or a CM doing anything, but another family.
We were staying at SSR last July. On the bus two days before the incident, we met another family who had a 2 yr old daughter named the same as ours (our daughter's name is familar but not common). We park hop and come back to our resort often, so over a two day period we got to know the family whenever they happened to be on the bus the same time as us. Kinda joking to each other "Are you guys following us?"
Anyway, the morning of the "incident" started off with the hubster arriving at DHS for rope drop to ride TOT and RNRC. I let DD sleep in and we came along later to make the 9:20 show of Playhosue Disney.
We walk around DHS for a bit, but it's not really our park so we decide to ride the boat over to Epcot for lunch...so many choices at Epcot.... On our way out of the park I decide to stop at the camera shop at DHS to see if photos from one Photopass card could be put on another (DD had received a picture of MM and a 20% off photopass in our room). Well, as we were on our way to the camera shop on our way out of the park, the hubster and DD got into it over something. I went in the camera shop, expecting the hubster to stay outside since DD was screaming, but noooo he brings her inside, wailing, while I wait in line behind a customer who was taking FOREVER to decide on a new digital camera. Sigh. I finally decide to leave as I am getting looks for havign DD in the store, meanwhile I am signaling to the hubster to take DD outside. He finally does, and when I get fed up and walk out of the satore due to slow customer (only one CM working in the store) the hubster goes off on me and then yells at DD.
So we wait for the boat to Epcot and I have DD under control. All is fine on the ride to Epcot.
Then we get to Epcot and the hubster wants fish n chips. I tell him that he can eat that, I will sit while he eats, and then we will go somewhere for me to eat. He gets mad again. Finally we compromise and agree on the CS place in Mexico. We arrive only to find that they are serving a new "test menu" and our favorites are not on the menu. We decide to eat anyway. I will eat anything, hubster is sooo picky. We eat and upon finishing, hubster gets a margarita and DD wants some, only since she's 2, can't quite understand why she can't.
MELTDOWN OCCURS.
So I take her out of the outdoor seating area to the nearest restroom, however the only one I can think of is the one near Norway. I arrive to find that the women's room is closed for cleaning. I see a lady standing outside the family restroom and ask if she is waiting to use it or waiting on somebody, when she rudely says to me that SHE IS NEXT!
So I go over to the curbing and LOSE IT. I broke down in tears. Between DD's meltdown still occuring, the hubster being Pi**y, and the rude lady, the tears started to flow. I sat there and I think it scared DD, because she stopped crying, wiped my tears, told me she was sorry, and kept patting my back saying "it's okay Mommy, it's okay...."
So DD and I use the restroom and I decide we need to leave the park. I'm not gambling on the day getting better.
As we walk out of Epcot, I stop at the camera place there, get what I need done and THEN DD decides she wants to push her stroller thru the park. We let her for a bit, but because she was coming close to hitting people and slowing us down, I transition her to riding in her stroller. As we walk out to the gates it hits DD that WE ARE LEAVING and she loses it again. She gets out of the stroller and proceeds to throw herself down on the concrete outside of the giftshop towards the bus stop area. I decide that there is nothing I can do (well I did try some stuff, but DD was having NONE of it), so I move DD over to the area where some benches were (after prodding her to walk) when she throws herself down again (she was not hurt) and rolls around on the ground crying. I sit on the bench letting her wail, while the hubster shoots me daggers because I am doing nothing (HELLO ARE YOU NOT A PARENT TOO???). So we are there for a few minutes, not too long, when our stalker family (only kdding about the stalker part) passes by leaving the park and recognizes us. They try to help, and do their best with DD (even their older kids step in because they are used to their younger sister doing the same thing), but it's no use. I thank them for trying, and they continue on to the busses.
After a few minutes more, I finally bear hug DD, dont't care about getting kicked or hurt, and walk over to the bus stops. Wouldn't ya know the bus stop for SSR was all the way across the lot. So we finally make it. The mother from our familair family comes up to me (at this point DD is whining and wailing, she had stopped thrashing) and takes her from me without a word. She then sits on the ground with DD, gently shhhing her and rocking her. She tells me that I need a break.
I guess the shock of a stranger holding her calmed DD down. The family told us not to be embarrassed, because these things happen. The mom even carries DD on the bus for me -- note I was not freaking out over some strangers because they had become quite familair to us since we met them two days before. We were all at the same bus stop area, so someone running off with her was not a concern. I saw it as a helpful gesture.
The bus took FORVER to come, but on the ride back to SSR DD fell asleep. We got back to SSR and my husband apologized for his attitude, and told me he'd watch DD while I could go shop at DTD. Later he took DD to the pool while I was at DTD.
I was so grateful to this family who did their little piece to try and help us the best they could. We saw them the next day ont he bus to MK and the mom said to my DD "You look much better today" and DD nodded and gave her a hug. Even the couple's older kids talked with DD and played with her on the bus as we rode to MK.
It was an awful day/moment, but this family made it so much better. Rather than having a family make rude comments, they were understanding about what had occured.
Note: Some of you may be thinking that DD needed a nap or that we tried to do too much. We did very little. DD slept in that morning until 8:30 (we usually get up early at Disney) and all we had done was watching Playhouse Disney. We have gone to WDW five times in the past two years and DD NEVER has had a meltdown such as this. It was just a freak thing. On our last trip in Feb, she even remembered havign the meltodwn and told me "Mommy, I not cry this time at DisneyWorld." Awwww. Anyway, we have another trip next week. WOOT!