86 isn't even safe.
Of course it is. You can properly balance pool chemicals and prevent bacterial growth at any temperature. Otherwise, hot tubs wouldn't exist.
86 isn't even safe.
My wife called and spoke to someone at Aulani. I believe it was guest relations. They told her they have not heard of this issue and would get back to us. I am sure it will be a typical Disney response. Seems not to be a pressing issue. Good thing we live in Montana and any pool is warmer than the -40 we had a few weeks ago.
Yeah we may just wait till we arrive and see if the issue is fixed. Not that we are going to change the world by any means.Isn't Aulani guest relations a call center, like every other Disney resort? Of course, a call center CM wouldn't have knowledge of this issue.
You'd need to call the actual property and speak to the resort manager. Good luck getting to that specific person.
I've called Aulani multiple times with questions. The phone number is easy to find when googled, unlike calling a resort directly at WDW. Make sure the area code is 808 and not 866.Isn't Aulani guest relations a call center, like every other Disney resort? Of course, a call center CM wouldn't have knowledge of this issue.
You'd need to call the actual property and speak to the resort manager. Good luck getting to that specific person.
That’s the number we called the 808 number.I've called Aulani multiple times with questions. The phone number is easy to find when googled, unlike calling a resort directly at WDW. Make sure the area code is 808 and not 866.
I've called Aulani multiple times with questions. The phone number is easy to find when googled, unlike calling a resort directly at WDW. Make sure the area code is 808 and not 866.
I will be there in 10 days and will post an update thermometer is packed in the backpack already. Stay tuned…Further to my other posts above, I talked to supervisory level in DVC members services again today as I was not pleased with previous lack of concern etc. They indicated that they contacted Aulani again today and were advised that the problem with the boilers (which they confirmed again were not working properly during our stay in early Dec.) has now been fixed. Will be interesting to get onsite reports moving forward.
This was one of the issues Of concern I raised with member services I.e. lack of transparency from guest services at hotel. They knew there was an issue as they admitted they had received complaints but the tried to brush off by saying that lazy river was set for 82 degrees and that is what it should be. They said they would check with recreation but never got back to me which is why I made more inquiries after I returned home.My wife called and spoke to someone at Aulani. I believe it was guest relations. They told her they have not heard of this issue and would get back to us. I am sure it will be a typical Disney response. Seems not to be a pressing issue. Good thing we live in Montana and any pool is warmer than the -40 we had a few weeks ago.
Further to my other posts above, I talked to supervisory level in DVC members services again today as I was not pleased with previous lack of concern etc. They indicated that they contacted Aulani again today and were advised that the problem with the boilers (which they confirmed again were not working properly during our stay in early Dec.) has now been fixed. Will be interesting to get onsite reports moving forward.
This is such a good point. I wonder if their system is “working” (as in not broken) just ill conceived and not fit for purpose - meaning on the coldest days the pool will not be heated properly.If that's true, it’s a really poorly designed system then.... Under that system the months that you need the most heating, when its cold, would be the months that AC system isn't working as hard and, therefore, has less waste heat so the pools remain cold (which was the case last week). Conversely, in hotter periods, when the pool is heated atmospherically, you have less need for the waste heat.
IDK. I think I prefer that to “in response to guest demand..” At least TRY to blow sone sunshine up my skirt LOLGood to know. Then, I assume they are lying. There is NO WAY that no one has complained about this issue. Feigning ignorance isn't a good look for Disney here.
I would assume it’s a split with the hotel side? I also wonder if because it’s not fully sold they are responsible for the % of the dues for the unsold portion.Wouldn't the cost of repairs for this be passed on through the DVC dues? Or would some of it still be Disney's bill?
They don't, and I assure you I know better than some DVC manager in the call center that @PetePanMan talked to. There are no "boilers." That isn't a thing.but captain America here has reliably informed us AUL doesn’t have boilers
Yes, past and current dues fund estimated repairs. But if actual repairs exceed estimated repairs, then future dues go up to cover it. Also, people need to stop talking about Aulani as if it's an entirely-DVC property.The repair should already be part of the DVC dues. Dues should not go up because a boiler needs repaired. Do the dues go up if they have to replace an A/C unit? they should be saving part of your dues for repairs.
That is correct.I would assume it’s a split with the hotel side?