COME ON DVC....GET YOUR Stuff together....

[TraderSamWDW]

You are right, occupancy could be down as It was in the past, but your plan still requires Disney to give DVC owners free rooms for what reason? Because somehow we are a more deserving than others? Good will would go a long way to offer them for free to Florida residents too,

One last time, NO! Deserve has nothing to do with it. I have said this in virtually every post I have made on the subject: Because it will generate revenue and profit!
Empty rooms do not do that.

Disney has a fiduciary responsibility to its shareholders.

Why should they discount rooms - because the populace deserves it? NO. To get people on property spending money.

You think its financially better for Disney to let a room sit empty than let a DVC member use it to make up for some surplus. I think its better to have that room full of people with money in their pockets.

My contention is that IF AND ONLY IF hotel occupancy is in the tank, this course of action will INCREASE revenue and profit, which the Walt Disney Company is responsible to do for its shareholders.
And considering Disney was hurting post 9-11 - and the recession that was occurring at that time ended in November of 2001, so a mere 2 months after the event - people were afraid to travel, but there was no real recession to come into play. The 'great recession' lasted 18 months and hurt Disney crowds. Combine these 2 events.....

The 3 biggest hotels are in US are in Las Vegas - maybe - just maybe - 'giving away' rooms AT TIMES can be profitable? I do not think that they build those hotels because they wanted to be nice and give people rooms.

Point about the use of dues taken - and makes sense.

 

[Sandisw]

One last time, NO! Deserve has nothing to do with it. I have said this in virtually every post I have made on the subject: Because it will generate revenue and profit!
Empty rooms do not do that.

Disney has a fiduciary responsibility to its shareholders.

Why should they discount rooms - because the populace deserves it? NO. To get people on property spending money.

You think its financially better for Disney to let a room sit empty than let a DVC member use it to make up for some surplus. I think its better to have that room full of people with money in their pockets.

My contention is that IF AND ONLY IF hotel occupancy is in the tank, this course of action will INCREASE revenue and profit, which the Walt Disney Company is responsible to do for its shareholders.
And considering Disney was hurting post 9-11 - and the recession that was occurring at that time ended in November of 2001, so a mere 2 months after the event - people were afraid to travel, but there was no real recession to come into play. The 'great recession' lasted 18 months and hurt Disney crowds. Combine these 2 events.....

The 3 biggest hotels are in US are in Las Vegas - maybe - just maybe - 'giving away' rooms AT TIMES can be profitable? I do not think that they build those hotels because they wanted to be nice and give people rooms.

Point about the use of dues taken - and makes sense.

I get it will generate revenue but again, why should it be DVC members and not other people?

Thats all I am saying is that the revenue being promoted.l.unless I am misunderstanding is that it’s from the money spent by members being there, So, they can just as easy make an incentive for others,

Are you telling me that if Disney offered a deluxe hotel rooms to for $100/night to the general public, people wouldn’t book them?

In terms of rooms comped in Las Vegas, it’s foe people who lose lots and lots of money via gambling. I just don’t think you can compare that to a DVC members spending habit.

Like I said, this type of situation appears to suggest that Disney would be silly not to offer the free room to a DVC owner over other groups of park goers, I would venture to guess thst there may be a lot of health care professionals who would enjoy a free room tooo.

 

[DVC92]

I don't see anyone running back to WDW once it is opened unless there is some miraculous cure for the virus. I cancelled a May trip and lost some banked points. I am about to cancel a July/August trip which will cost me some more banked points. I would rather lose points than get ill. I also intended to cancel a December trip and not return until next May when hopefully the virus will disappear or there is a vaccine. You bank, you borrow, sometimes you lose points. That is just the way things are. I do believe DVC should credit us for dues we are paying once this is over since I would think money is currently being saved in various ways (salaries, upkeep, toiletries, etc.)

 

[_auroraborealis_]

I don't see anyone running back to WDW once it is opened unless there is some miraculous cure for the virus.

Read more of these boards and others. There are a lot of people who are saying if they're open, they are there. If DCL is sailing, they're there and wouldn't it be jolly to be stuck on a ship for two weeks?

The people determined to do it are out there.

 

[icc2515]

Read more of these boards and others. There are a lot of people who are saying if they're open, they are there.

I agree. I think that when they open, the parks will be packed and this is a problem for Disney. People are tired of being cooped up in their houses and they still have a long time to go before restrictions are going to be lifted IMO. Once restrictions are relaxed people are going to go out like crazy, probably causing a huge uptick in infections 6-14 days later.

BTW DVC does care about us. Didn't you get the email with the small child running away from what I can only assume to be a Covid-19 infected zombie/cameraman. It says:

"We just wanted to take a moment to reach out and say how much we truly appreciate you. And even though we can't physically be together, being there for each other now means more than ever. "

Makes me feel all warm and fuzzy. I just feel bad for the little girl.

 

[TraderSamWDW]

I get it will generate revenue but again, why should it be DVC members and not other people?

Thats all I am saying is that the revenue being promoted.l.unless I am misunderstanding is that it’s from the money spent by members being there, So, they can just as easy make an incentive for others,

Are you telling me that if Disney offered a deluxe hotel rooms to for $100/night to the general public, people wouldn’t book them?

In terms of rooms comped in Las Vegas, it’s foe people who lose lots and lots of money via gambling. I just don’t think you can compare that to a DVC members spending habit.

Like I said, this type of situation appears to suggest that Disney would be silly not to offer the free room to a DVC owner over other groups of park goers, I would venture to guess thst there may be a lot of health care professionals who would enjoy a free room tooo.

DVC was 10% of Disney's profits on FQ42019.
There is nothing wrong with offering promotions to others, but there is something to be said for marketing.
Right or not, many DVC members will feel slighted if they lose points. That means an unhappy customer - and a customer of their segment that generated 10 percent of their profit Q4F2019. Happy customers bring you new ones. Dissatisfied ones take customers away.

If Disney did something for healthcare workers it would certainly buy good will, and be noble. But if they do not, healthcare workers wont go bad mouthing Disney for not doing anything for them.
We talk about tools for direct sales - what will happen if 20 percent of the DVC ownership starts telling their friends that its a bad buy because they feel slighted? Again, perhaps they have no right to feel slighted, but if they do feel it, that's all that matters. DVC is a brand, and you protect the brand.

If they start giving deluxe rooms for 100$ a night, the all stars will be empty. You do not discount something to a point that you make less on it that a cheaper offering in the same category. That is a horrible pricing strategy.


As far as Vegas, I have been comped entire stays, and trust me, I am not a big time gambler, that was from playing at a 10$ black jack table - and I was up some.
The business models while drastically different on the surface have a lot of similarities. Get people in the rooms so they are in the casinos. Get people in the rooms so they are at the parks and restaurants. In both cases it is a very symbiotic scenario. (However LV has changed a lot and now makes more money off of shopping and shows, but back in the 90s, its exactly why you could get standard rooms on the strip for 29$ a night - just get people with money in the rooms!)

Disney wants to create new DVC customers. Agitating the existing ones is not the approach - even if they are mad due to a false sense of entitlement. Word of mouth is very powerful.

 

[Chuck S]

...what will happen if 20 percent of the DVC ownership starts telling their friends that its a bad buy because they feel slighted?

Well, first off, if DVC members start bad mouthing DVC to their friends and family, the first response from most people would likely be, "What did you expect from a timeshare?" or "Then why aren't you selling it?" IF you're already a timeshare person, you know how they work. If you're not already a timeshare person, the industry has always had a lot to overcome from unscrupulous salespeople in places like Vegas, or the less reputable timeshare companies. I'm not sure DVC depends upon personal referrals as much as you think they do, a least not anymore. Remember they completely stopped any referral incentives for existing members years ago.

 

[icc2515]

Get people in the rooms so they are at the parks and restaurants.

Disney makes money off of filling hotel rooms not filling the parks. The parks are there to fill the hotel rooms not the other way around. Animal Kingdom opened in April 1998 how many parks in WDW has Disney built since then? How many hotels? Disney does everything they can to keep people out of the parks fast passes, after 4pm tickets, blackout dates on AP's.

I have been comped plenty of rooms in Vegas. Still had to pay the $40-50 resort fee per night. That's a $40-$50 resort fee on a $30 room.. Vegas is not giving away rooms, unless you are losing plenty in the casinos. It's like Disney giving away "free" dining. Minimum stay required, park tickets required, park hoppers required, full price room required.

 

[DougEMG]

I get it will generate revenue but again, why should it be DVC members and not other people?

Thats all I am saying is that the revenue being promoted.l.unless I am misunderstanding is that it’s from the money spent by members being there, So, they can just as easy make an incentive for others,

Are you telling me that if Disney offered a deluxe hotel rooms to for $100/night to the general public, people wouldn’t book them?

In terms of rooms comped in Las Vegas, it’s foe people who lose lots and lots of money via gambling. I just don’t think you can compare that to a DVC members spending habit.

Like I said, this type of situation appears to suggest that Disney would be silly not to offer the free room to a DVC owner over other groups of park goers, I would venture to guess thst there may be a lot of health care professionals who would enjoy a free room tooo.

DVC owes owners nothing other than to follow the rules as laid out when we bought, period.

Now, one reason to offer DVC members discounted deluxe hotel rooms is to try and avoid all the bad press DVC will take on social media over the closures/lost points and how that will effect future direct sales. So is the cost of helping DVC members worth the number of direct sales it potentially saves?

 

[DougEMG]

One problem with making hotel rooms cheap for too long is that is going to kill anyone wanting to buy DVC. You need high hotel prices to justify the high price of DVC.

So technically it would be better to offer cheap rooms to existing DVC owners and not to the general public.

 

[TraderSamWDW]

You are right, let DVC get members mad, it will work out for them.
put the cash rooms for delux and 150 a night then try to sell DVC.

 

[TraderSamWDW]

One problem with making hotel rooms cheap for too long is that is going to kill anyone wanting to buy DVC. You need high hotel prices to justify the high price of DVC.

So technically it would be better to offer cheap rooms to existing DVC owners and not to the general public.

someone who gets it.....woooo hoooooo

 

[TraderSamWDW]

Disney makes money off of filling hotel rooms not filling the parks. The parks are there to fill the hotel rooms not the other way around. Animal Kingdom opened in April 1998 how many parks in WDW has Disney built since then? How many hotels? Disney does everything they can to keep people out of the parks fast passes, after 4pm tickets, blackout dates on AP's.

I have been comped plenty of rooms in Vegas. Still had to pay the $40-50 resort fee per night. That's a $40-$50 resort fee on a $30 room.. Vegas is not giving away rooms, unless you are losing plenty in the casinos. It's like Disney giving away "free" dining. Minimum stay required, park tickets required, park hoppers required, full price room required.

fast passes are to keep people from waiting in line, because in line you arent buying anything.

How would they fill said rooms without the parks? There is nothing special about their resorts aside from their location.

After 4 tickets are to get locals in the park!

People arent flying cross country, getting a room and getting after 4 tickets.

Well, first off, if DVC members start bad mouthing DVC to their friends and family, the first response from most people would likely be, "What did you expect from a timeshare?" or "Then why aren't you selling it?" IF you're already a timeshare person, you know how they work. If you're not already a timeshare person, the industry has always had a lot to overcome from unscrupulous salespeople in places like Vegas, or the less reputable timeshare companies. I'm not sure DVC depends upon personal referrals as much as you think they do, a least not anymore. Remember they completely stopped any referral incentives for existing members years ago.

you are right, bad word of mouth has no effect on a product.
Me telling people I love my DVC is the same as telling them its horrible.

So nice being ganged up on by the boards' moderators.

 

[Chuck S]

you are right, bad word of mouth has no effect on a product.

Most people don't look upon a vacation at Disney as a typical product, it's more of an emotion. And even so, for traditional products, I generally like to make up my own mind rather than asking others who may not have similar tastes or expectations. How many times have you enjoyed a restaurant only to hear others say they don't like it? Do you suddenly not like it because others say so? Of course, a growing number of young people are completely disregarding any real recommendations or complaints they hear from family or friends, and listening to "social media influencers" like for the tide pod challenge, licking public commode seats, and such...but they aren't generally the type of people that would buy timeshares.

 

[Sandisw]

You are right, let DVC get members mad, it will work out for them.
put the cash rooms for delux and 150 a night then try to sell DVC.

My points were really addressing the point that Disney needs to offer free rooms to DVC because they will make money off them and so it would be in their best interest,

My responses for the discounts was to simply counter that they don’t have to give rooms to DVC to fill the hotels. There are lots of ways to increase them,

I am not arguing that they may decide to do it as a way to benefit sales, But, any DVC member who decides to complain to others about this situation and how horrible Disney is being to owners, is exactly the level of entitlement that I was referring to,

I have said all along, if DVCM decides to try to involve Disney to help and Disney decides, that would be great,

I do not agree with the sentiment that if Disney doesn’t chose to bail out DVC owners, then they are biting the hand that feeds them,

Anyone considering a DVC purchase, should understand the difference between a timeshare and staying a cash guest, especially in tough times like this.

ETA: My views that differ from yours are just that...a different point of view,

 

[TraderSamWDW]

Most people don't look upon a vacation at Disney as a typical product, it's more of an emotion. And even so, for traditional products, I generally like to make up my own mind rather than asking others who may not have similar tastes or expectations. How many times have you enjoyed a restaurant only to hear others say they don't like it? Do you suddenly not like it because others say so? Of course, a growing number of young people are completely disregarding any real recommendations or complaints they hear from family or friends, and listening to "social media influencers" like for the tide pod challenge, licking public commode seats, and such...but they aren't generally the type of people that would buy timeshares.

Anyone who thinks for themselves should make up their own mind. But people still ask others thoughts, particularly on a big purchase. If you did not own DVC, and were looking to buy, and knew 5 people who did own, would you not at least ask them if they were happy? Particularly if it was people's whose opinion you valued? 5 people saying they love it is a lot better than mixed reviews, no?

 

[TraderSamWDW]

I am not arguing that they may decide to do it as a way to benefit sales, But, any DVC member who decides to complain to others about this situation and how horrible Disney is being to owners, is exactly the level of entitlement that I was referring to,

I agree that that level of entitlement exists, and it shouldnt. But it does, and even though it should not, that doesnt matter. If people are mad, they are mad, just or not.

I do not agree with the sentiment that if Disney doesn’t chose to bail out DVC owners, then they are biting the hand that feeds them,

They will survive, but it wont help. Again, DVC sales were 10 percent of last quarters profits. And the 30 million in cash they are hemorrhaging a day right now, it aint due to DVC. Good percentage of profits, not really contributing to losses.

 

[DougEMG]

Most people don't look upon a vacation at Disney as a typical product, it's more of an emotion. And even so, for traditional products, I generally like to make up my own mind rather than asking others who may not have similar tastes or expectations. How many times have you enjoyed a restaurant only to hear others say they don't like it? Do you suddenly not like it because others say so? Of course, a growing number of young people are completely disregarding any real recommendations or complaints they hear from family or friends, and listening to "social media influencers" like for the tide pod challenge, licking public commode seats, and such...but they aren't generally the type of people that would buy timeshares.

For myself, I never trusted timeshares and thought everyone selling them was crooks. It was coming to this board back in 2008 and following all the discussions here that lead me to think that DVC was different. If not for the people on this board and the knowledge that was being shared, I wouldn't have bought.

If I was new coming here now, I would probably looking long and hard at how the whole COVID-19 thing plays out with DVC ownership.

I think we can agree that most people buy on impulse when in the park, what is park attendance like now and in the next year, how does that effect sales.

Lots of companies are stepping up their online sales, will DVC? If you plan to sell online, then that target market will probably be researching your product online. This comes back to how much bad things do you want out there on your product.

DVC has gone through market crashes before so I am sure they have numbers indicating what they can expect their sales to be. Has there ever been a large revolt by owners before that they can us as a base line to see what effect that had on sales? The only thing I can think of off hand are the resale restrictions and maybe the lock-off premium increase. The resale restriction maybe caused a slight drop in sales, but they kept them in place. With the lock-premium they rolled that back.

In short I think that social media does have an effect on sales, the question is how much. Only Disney knows that answer to that and that answer is what they'll probably use to figure out how hard to try and make owners happy here.

 

[icc2515]

You are right, let DVC get members mad, it will work out for them.
put the cash rooms for delux and 150 a night then try to sell DVC.

If Disney has to resort to pricing deluxe rooms at $150 per night, they have already come to terms with the fact that they will not be selling any DVC.

 

[Sandisw]

Anyone who thinks for themselves should make up their own mind. But people still ask others thoughts, particularly on a big purchase. If you did not own DVC, and were looking to buy, and knew 5 people who did own, would you not at least ask them if they were happy? Particularly if it was people's whose opinion you valued? 5 people saying they love it is a lot better than mixed reviews, no?

Sure, positive is always a good thing. But, those that are the most upset and feel Disney needs to do something, don’t have a good understanding, IMO, of the entire timeshare aspect of what they bought.

So, if what they are sharing and their views of this turn someone else off, then maybe it Is the best for that individual,

Remember, the vast majority of owners are not active on sites like this, We are a small section of DVC owners.