Elle,
I think you are right on! If you have traveled a little bit, you know there are a LOT of nice places to stay (escpecially in hotel saturated Orlando!) I don't have unreasonabley high expectations - but I expect to get what I paid for - without a whole lot of unpleasant surprises. During my stay at HIFS- I had plenty of them (It's been nearly 3 weeks and no response from them to my complaint letter). If more people would speak up and let all corporations - not just HIFS-- know that they expect quality, perhaps the companies would begin to provide it.
I think you are right on! If you have traveled a little bit, you know there are a LOT of nice places to stay (escpecially in hotel saturated Orlando!) I don't have unreasonabley high expectations - but I expect to get what I paid for - without a whole lot of unpleasant surprises. During my stay at HIFS- I had plenty of them (It's been nearly 3 weeks and no response from them to my complaint letter). If more people would speak up and let all corporations - not just HIFS-- know that they expect quality, perhaps the companies would begin to provide it.