I agree the hours were GREAT! No closing at lunch, etc. However, not one counselor learned my kids' names, they were very disinterested at dropoff and pickup, and I never saw any of them actually interacting with my kids. And my kids went every single day of our 7 day cruise.
What I mean by the level of interaction isn't so much that they don't offer activities - absolutely they do - but they don't really do much to encourage kids to participate. I sent my kids a couple of times for specific activities listed in the Navigator but each time, my kids came back having no idea that that activity even happened. That's b/c the staff didn't actually approach any of the kids to ask them to participate. I learned that I had to tell my oldest to actively go and ask when activity X was starting so that he and his brothers could participate. On other lines we have been on, my kids came out every time with some new craft or having done some group activity. It's just different on
DCL, I am not saying it is bad, and like I said my kids really enjoyed their downtime there. I'm not suggesting that children should be forced to do any kind of activity, but had the counselors gotten to know my kids they would have seen them gravitate toward ipads and they could have, for example, intercepted them to suggest that they do something else. I absolutely accept that my kids were engrossed in the ipads, I was just a bit perplexed to see that no one ever encouraged them to do anything else.