So during the last golden trophy event, I got banned from the game. What happened was that my tablet kept crashing while I was collecting the trophies, so I was reloading the game and the same trophies popped up again and I kept clicking on them... Then I decided to do a complete reboot of the tab, while I took out my phone, trying to play the game on it after the sync. I usually use my phone to play the game while I'm out, and use my tab to play when I'm home... and I didn't have a problem syncing the saved games. But this particular instance, something went horribly wrong, and I received the ban message on the phone, saying I am permanently banned from the game and all my leaderboard scores have been erased.
I contacted Gameloft, and they say I am banned for 14 days... then they gave me a whole list of things that can cause the computer automated system to trigger the ban. They are being very vague, so I don't really know what I did wrong here... I'm guessing the trophies count got messed up from all the reloading, I don't know...
But anyway, the ban started last Friday, so it ends next week... hopefully I'll only miss a day or two of the Snow White event...