I don't see why the guy is surprised that Disney came down on him for selling event night tickets. Claiming he didn't realize it wasn't allowed seems disingenuous. Who doesn't know you can't (legally) resell Disney tickets on ebay? Now honestly, I didn't know you weren't allowed to give them to someone else, but selling them on ebay?
Maybe call or chat with Disney first for something like that. But to be honest, I'm glad Disney holds a strict policy to prevent resales. Just because this guy supposedly didn't charge more than he paid doesn't mean others won't. Who wants the tickets to go to resellers who will drastically raise the price to a sold-out event?
It's a hard and expensive lesson learned, I guess, but I'm happy that Disney is trying to stop scalpers.
I read over on another site that he and his wife wrote articles on Disney events they were *invited* to. If so, he never had a chance with his appeal. Higher standard; should’ve known better.
The article is unclear. He says in one part that he sold them at face value, and then later it says when he apologized to Disney he sold them for more than face value.
Either someone isn’t telling the truth or both are correct: buy it now at face value, but with a profitable shipping cost.
I wish they were refundable. We bought tickets for 2 after dark events in the last few years that we couldn't attend and
Disneyland wouldn't make any exceptions for refunds, even for a medical emergency. After the last time we decided not to try anymore. I asked why they can't refund them, just out of curiosity, and the CM said that since they only set up a site to sell them temporarily it would be too difficult to do refunds.
I read that someone was not allowed a refund for the death of an attendee and members of their party (happened the night before). If so, this seems unreasonably cruel.
It also makes me wonder if Andrew called beforehand and was told no refund? From what I understand, he and his wife came down with Covid on a
Disney cruise.
However, according to the article, it states:
“Guests with extenuating circumstances are encouraged to contact Disneyland regarding potential options based on ticket type, according to Disneyland officials.”
Personally, I think there should be some kind of system for event refunds with a cancellation fee, waitlist, lottery, etc.
The last part of this policy must have just been added, not sure when, but I don’t remember seeing it last year when posting in the OBB thread regarding resellers. Last year when resellers got their OBB tickets canceled, their cards were refunded.
Finally, not sure if anyone caught this, but Disney also said if he was making payments on a payment plan, he would still owe the money, yikes.