I didn't have a chance to call during the day when I got the email about BC being closed because work was way too busy. I just called when I got home and was only on hold like 5 minutes before a CM answered! He was super nice and was able to get us switched from BC GV to YC GV! Originally he said he could do standard view and it would be a little less but when I said we were really hoping for a nicer view like we had he said he'd see what he could do, and was able to get it for the same rate.
Just for those of you switching to note- the CM will have to send a message to guest services for them to change your amount due if it ends up being more than your original price, and this may take up to a week since there are so many people switching now.
We had a nice conversation too where he was explaining that they are not opening certain resorts to try to keep more distancing between guests- like YC, BC Villas, and BW Villas, but not the regular BC and BW, or Pop but not AoA. They don't need to have all f the resorts open due to the amount of cancelations they are getting too. It's just such a fluid situation that they are making the best decision as time goes on. He did also say that SAB is still scheduled to open on Aug. 24. Honestly, at this point I would be ok with the quiet pool though!
So Dee, if you have time, you can switch up back to YC GV for the same dates- thanks!