skylynx
DIS Sponsor in the Rocky Mountains of Colorado
- Joined
- Mar 1, 2003
So...I'm super anxious to check all my upcoming reservations in light of the disappearing AKV reservations that are the subject of another current thread.
I go to log in to my DVC and suddenly it no longer recognizes my username and password. I scrutinize it and confirm I am typing it correctly. I use the same name/password on the DCL website to check my cruise reservations, and it still works there. I return to the dvcmember.com to request the password to be resent, just in case, and it says it can't even do that because my email address (which is my username) isn't recognized.
Grr. I call MS. The first person transfers me to another. She tells me I must be typing it wrong. I assure her I am not typing it wrong. She tells me there's nothing she can do about it, then says she has to notify the tech people who will hopefully contact me in "a few business days." I am not surprised, as I know MS isn't able to fix anything technological.
Has this happened to anyone else, and if so, what was the outcome (and the time duration before the outcome?)
I go to log in to my DVC and suddenly it no longer recognizes my username and password. I scrutinize it and confirm I am typing it correctly. I use the same name/password on the DCL website to check my cruise reservations, and it still works there. I return to the dvcmember.com to request the password to be resent, just in case, and it says it can't even do that because my email address (which is my username) isn't recognized.
Grr. I call MS. The first person transfers me to another. She tells me I must be typing it wrong. I assure her I am not typing it wrong. She tells me there's nothing she can do about it, then says she has to notify the tech people who will hopefully contact me in "a few business days." I am not surprised, as I know MS isn't able to fix anything technological.
Has this happened to anyone else, and if so, what was the outcome (and the time duration before the outcome?)