GENIE+ for ANNUAL PASSHOLDERS
- Guests who have an AP and all guests on their reservation have an AP, will be eligible to purchase G+ after midnight
- Guests who have an AP and other guest on their reservation have regular tickets that have NOT had G+ purchased for length of stay, will be eligible to purchase G+ for all guests after midnight
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When Annual Passholders are attempting to purchase Genie+, they may encounter a glitch IF the other people on their reservation have:
- regular park tickets AND
- those guests purchased Genie+ for length of stay for their tickets
Update: Jul 22, 2022 - This challenge may no longer be happening. I would appreciate any feedback people have experienced since changes to Genie+ were made in June 2022. Thank you!
- If this is your situation, you will not be able to purchase Genie+ for your Annual Pass at midnight. The system will not allow the purchase.
- The best option to fix is to call 1-407-939-4357 before 7:00 am and purchase Genie+ for AP(s). This number seems to be dedicated to Genie+ challenges and does not normally have a long wait time. Purchasing before 7:00 am will allow all guests to book Genie+ at 7:00 am.
- A common suggestion for the AP glitch is for guest services to advise guests to uninstall and reinstall the app. This does not fix the problem. Calling the number above should allow G+ to be purchased. Unfortunately it will mean a call each day you wish to add G+.