Dallas does have it's problems with lightning but it is ranked best in customer service for large airports.
I liked DFW airport and it was the first time I have seen a tornado shelter in an airport, when we saw that we went
what the
But due to it's history we do try to avoid it if we can. Also on one occasion we almost had a massive problem with DFW. We got to LAX off our flight from Australia, to connect with our AA flight from LAX to DFW (which we had checked in for, our luggage had gone off to and we had boarding passes), as I went to the AA desk to check on our DFW to MCO flight (don't know why I did that, my esp must have been in overdrive
). I learned that our DFW to MCO flight was cancelled, there was NO other flight for 5 days from DFW to MCO, not one seat
There were massive problems with planes nation wide and due to delays and back ups all onward flights were full, thank goodness we were flying first class and had amazing service at LAX from the AA staff trying to get us to MCO. We would have been stuck there. Luckily the AA woman said to us that we can't get on the flight to DFW so we had 3 check in people finding us a route to MCO, ended up on a flight to JFK that night and a JFK to MCO (on Delta as AA was full for days out of JFK). Our grand total travel time from when we left our house to arriving at AKL..... 42 hours
So for our next trip I did a little research and I'm not saying we won't fly through there as we would happily, but we prefer not to. If we can get a direct flight, then we will.
Aussie, I'd love to read the source for these ratings?
Could you point me in the right direction?
Andona it has improved over the years, as when I did my research it was in 2009 and it seemed to be bad that year (for flight delays and cancellations, not for being a bad airport in the form of bad facilities, service etc). But it was still ranked on a worst list last year. It's not a bad airport, it's clean, its got ok shops, the AA lounge is ok. I would happily fly through DFW, but if we can get a direct flight from LAX to MCO rather than stop in DFW then we will, direct flights are always better in my book.
If the direct flight is delayed at LAX, well then you get to MCO later. If your LAX flight to DFW is delayed, then you will miss your onward flight to MCO and have that extra hassle of getting on another flight. Organising another flight can be done of course, but there will be a lot of other people trying to do the same thing, who knows what time you will then get to MCO.
We just prefer as direct a route as possible to help avoid travel dramas, which we have had plenty of over the years
******************/airlines-airport-in-minneapolis/website-compiles-world-s-worst-airports-list
http://www.examiner .com/airlines-airport-in-minneapolis/website-compiles-world-s-worst-airports-list
just copy and paste that and remove the space between the r and the .com
the address above will not appear for some reason.
http://travel.yahoo.com/p-interests-29376377
http://www.nbcdfw.com/news/local/DFW-Airport-Makes-Worst-Delay-List-Again-52453352.html
http://airnation.net/2012/01/01/dfw-worst-airport-business-travelers/