mickeyluv'r
DIS Veteran
- Joined
- Feb 14, 2005
When we went to use a gift card, we were told in the parks that the 'network' was down. This also impacted MDE online food orders. If a customer tried to buy something, or place an order, the order would not go through, other times the card showed a zero balance.
This = it is doubly important to keep track of gift card balances. I thought funds were stolen, but now I am pretty sure it was just an error of about $15. I need to go back and check the balance of the gift cards we used. ugh!
On top of that, one of our online food orders simply disappeared after I received a confirmation code. When we went to click, "I'm here," the order did not exist. I advise taking a screen shot of any orders! We never got the confirmation email, so I had no proof of the order. The manager said if the order was not picked up, the held funds would be returned to the giftcard but that was somewhat useless to me. On our last day, we had to unexpectedly charge everything to a credit card. We also had to re-order all the food which cost extra time.
This = it is doubly important to keep track of gift card balances. I thought funds were stolen, but now I am pretty sure it was just an error of about $15. I need to go back and check the balance of the gift cards we used. ugh!
On top of that, one of our online food orders simply disappeared after I received a confirmation code. When we went to click, "I'm here," the order did not exist. I advise taking a screen shot of any orders! We never got the confirmation email, so I had no proof of the order. The manager said if the order was not picked up, the held funds would be returned to the giftcard but that was somewhat useless to me. On our last day, we had to unexpectedly charge everything to a credit card. We also had to re-order all the food which cost extra time.
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