I am starting to worry this trip is cursed, and we haven't even left yet!
I have been trying to register on the Hertz website for 3 days (as a Gold member - they don;t recognize my membership number, which is admittedly quite old and unused). I have received an error message EVERY SINGLE attempt. My husband is in web development and it seems to be an error, regardless of the browser or computer we use.
You may remember Hawaiian cancelled our flights from BOS and then charged us more to fly from JFK (less convenient for us). Well, NOW Hawaiian changed my seat so I am not sitting with my family (we had 2 and 2 seating). I paid for seat assignments and have my ticketing confirmation, but they won;t put me back in the seat that I booked and paid for. I spent 4 hours on hold or speaking to various reps today. So now we have to leave even earlier to get to the airport as early as possible so I can throw myself at the mercy of the gate agents and see if they will do anything. Aside from COVID, my daughter has celiac. They do not offer gluten free meals on domestic flights, so I have an entire day of food packed (its 17-18 hours of travel). I don;t want her sitting next to a stranger (she's only 10!) and possibly getting glutened. This is our first trip since her diagnosis, and that is stressful enough. Our other option is to have the kids sit together but apart from my husband and I (we are in different rows).
I really hope tomorrow is a better day.
I have been trying to register on the Hertz website for 3 days (as a Gold member - they don;t recognize my membership number, which is admittedly quite old and unused). I have received an error message EVERY SINGLE attempt. My husband is in web development and it seems to be an error, regardless of the browser or computer we use.
You may remember Hawaiian cancelled our flights from BOS and then charged us more to fly from JFK (less convenient for us). Well, NOW Hawaiian changed my seat so I am not sitting with my family (we had 2 and 2 seating). I paid for seat assignments and have my ticketing confirmation, but they won;t put me back in the seat that I booked and paid for. I spent 4 hours on hold or speaking to various reps today. So now we have to leave even earlier to get to the airport as early as possible so I can throw myself at the mercy of the gate agents and see if they will do anything. Aside from COVID, my daughter has celiac. They do not offer gluten free meals on domestic flights, so I have an entire day of food packed (its 17-18 hours of travel). I don;t want her sitting next to a stranger (she's only 10!) and possibly getting glutened. This is our first trip since her diagnosis, and that is stressful enough. Our other option is to have the kids sit together but apart from my husband and I (we are in different rows).
I really hope tomorrow is a better day.