We are in London right now and just tried Norwegian for the first time. We had a *great* flight and really liked their premium class. The seats weren't lie flat, but they reclined a ton--more than typical premium economy. The service was the best I've had on any plane in a long time. I wouldn't hesitate to use them again, especially given their cheap fares and ability to book one-way. The only issue is luggage. They have a 40lb limit in checked bags and a combined weight limit for carryons. Weigh very carefully at home as even premium class bags were weighed and tagged. My husband was really impressed with the dreamliner and commented that he felt much more refreshed than usual. Dreamliner's apparently use fresh air rather than recirculated, it's humidified differently and cabin pressure is lower than normal. Guy knowledge