and we LOVED it! It was our first trip home. We got many "welcome home" statements from the CMs on the first day! How fun! We stayed in a one bedroom villa, with a pool view. The room was very well maintained. We did not have any problems with the thermostat (we had a nightmare trip last year to the GF with the new thermostats, and had to have engineering in the room every other day to keep it under 80 degrees!). It was hot - low 90's (that's hot for us Minnesota residents!), and the room stayed consistently cool. Also, no hot water/pressure problems. We are really glad that we are DVC Members and that we own at the BCV. Loved Stormalong Bay and Beaches and Cream (Yikes, I gained 5 pounds, my DH 4)
The only negatives, ignoring the trash in the hallways - why don't guests just take the trash to the chute? - were the bus service and Periwigs salon. We arrived at the bus stop at 7:10am to catch a bus to the MK for early entry last Sunday. By 7:50, no MK bus had arrived! There was quite a crowd at the stop, so we decided to get our car. We did notice that when we drove out a MK bus that was relatively full had stopped, but there was no way that everyone could get on the bus. We decided to use the car for the rest of the trip. I would have been furious if our only option was the bus!
Periwigs salon was also a downer. I made a maincure (basically just a polish change) and pedicure appointment well before our arrival. When I got there, the technician really wasn't ready. I had confirmed the appointment that morning with her, so she knew about it. She pulled out a box of gloves to use, and they were latex. I told her that I was allergic, and she made a rather weak attempt to find non latex gloves. She told me there was no way that she was going to do the service without gloves (like I was some sewer rat!). I did not ask her to do anything and I did not expect her to perform a service if she needed to wear gloves. Her only concern was her safety, not mine (my allergy is life threatening), and she made no real attempt to get other gloves, get me into another salon (the GF has nonlatex gloves, as most salons do), etc. She was really quite rude, and told me she would not do the services, so I should leave! (I went to Beaches and Cream - a much better investment! )
We told guest services and the GM's office, because a latex allergy can be serious and they need to have other gloves, if the employees need to wear them. Both CM's told us that Periwigs is an outside contractor, not Disney. Seems to me the salon needs to perform to Disney standards. Whatever!
It was a great trip, and now we are planning the next one (which will not include salon services ). I hope Disney sorts out the bus service, too! Thanks for all of the great help!
The only negatives, ignoring the trash in the hallways - why don't guests just take the trash to the chute? - were the bus service and Periwigs salon. We arrived at the bus stop at 7:10am to catch a bus to the MK for early entry last Sunday. By 7:50, no MK bus had arrived! There was quite a crowd at the stop, so we decided to get our car. We did notice that when we drove out a MK bus that was relatively full had stopped, but there was no way that everyone could get on the bus. We decided to use the car for the rest of the trip. I would have been furious if our only option was the bus!
Periwigs salon was also a downer. I made a maincure (basically just a polish change) and pedicure appointment well before our arrival. When I got there, the technician really wasn't ready. I had confirmed the appointment that morning with her, so she knew about it. She pulled out a box of gloves to use, and they were latex. I told her that I was allergic, and she made a rather weak attempt to find non latex gloves. She told me there was no way that she was going to do the service without gloves (like I was some sewer rat!). I did not ask her to do anything and I did not expect her to perform a service if she needed to wear gloves. Her only concern was her safety, not mine (my allergy is life threatening), and she made no real attempt to get other gloves, get me into another salon (the GF has nonlatex gloves, as most salons do), etc. She was really quite rude, and told me she would not do the services, so I should leave! (I went to Beaches and Cream - a much better investment! )
We told guest services and the GM's office, because a latex allergy can be serious and they need to have other gloves, if the employees need to wear them. Both CM's told us that Periwigs is an outside contractor, not Disney. Seems to me the salon needs to perform to Disney standards. Whatever!
It was a great trip, and now we are planning the next one (which will not include salon services ). I hope Disney sorts out the bus service, too! Thanks for all of the great help!