No, Disney cannot control the weather. But Disney plugs Cataway Cay as the absolute HIGHLIGHT of the 3 and 4 day cruise. If they can't deliver on the one thing they advertise the most, then I believe a discount on a future cruise is in order.
I was on the 4/28/01 7-day Magic cruise. We did not get to dock at Castaway Cay due to winds. When you look a the small, narrow channel that the captain tries to BACK the ship into, it's a wonder they get there at all.
A former poster was correct...Disney shouldn't offer refunds for bad weather. They can't control it. But they can control their access to Castaway Cay. And right now, that access isn't up to snuff! If they can't deliver Castaway Cay because they can't dock the boat in high winds, because they built such a tiny channel in the first place, then, yes, they do owe something and they SHOULD give something to keep their disappointed customers coming back.
If I hadn't been on the 7-day and gotten my fill of beachs in St. Martin and St. John, I would have been DEVESTATED to miss Castaway Cay. Even though I did get 2 beach days prior to Castaway Cay, I was still very disappointed in missing it because of all of the advertising they do...telling us that it's basically the best part of the cruise.
On our day, it was sunny but windy. If they had tenders or a bigger channel or better docking facilities, we would have made it to CC...and I consider that the fault of Disney, not the weather.
I was on the 4/28/01 7-day Magic cruise. We did not get to dock at Castaway Cay due to winds. When you look a the small, narrow channel that the captain tries to BACK the ship into, it's a wonder they get there at all.
A former poster was correct...Disney shouldn't offer refunds for bad weather. They can't control it. But they can control their access to Castaway Cay. And right now, that access isn't up to snuff! If they can't deliver Castaway Cay because they can't dock the boat in high winds, because they built such a tiny channel in the first place, then, yes, they do owe something and they SHOULD give something to keep their disappointed customers coming back.
If I hadn't been on the 7-day and gotten my fill of beachs in St. Martin and St. John, I would have been DEVESTATED to miss Castaway Cay. Even though I did get 2 beach days prior to Castaway Cay, I was still very disappointed in missing it because of all of the advertising they do...telling us that it's basically the best part of the cruise.
On our day, it was sunny but windy. If they had tenders or a bigger channel or better docking facilities, we would have made it to CC...and I consider that the fault of Disney, not the weather.