cwis
DIS Veteran
- Joined
- Feb 3, 2016
Been at Newport bay for 4 nights/5 days and was really disappointed in the whole experience.
Mostly the cast members from the bars/restaurants/in the parks are so rude and disorganised. Everything takes ages e.g. Visited steakhouse one night, 6pm, baby was hungry but they would not give us the bread for the table until thedrinks were served. This took 30 mins, we asked for 1 piece for the baby (in fact we were standing beside it) but were refused.
Disorganisation in general at Disneyland by cast members is awful and their English understanding seems to come and go depending on when it suits them.
Rooms in Newport bay are way too small for 1 baby, 1 child, 1 teenager and 2 adults.
Got a kettle to wash baby cup but couldnt even plug it in as the plug doesnt fit in the sockets in the desk, have hopefully attached photos to show what i mean.
The queues, ohh my goodness, not much else to say and I know they are outside Disney control but they are sooo long.
Travelled for a family reunion, 18 in total. Impossible to book a restaurant for 18, has to be 2 seperate bookings and then we got seated at 2 or 3 seperate tables. We might as well not have been with the family as we all could not eat and chat together.
Bar in Newport bay is also much too small.
Ohh and 11 euros for what was a sherry glass of a strawberry daiquiri!
Visited the baby change room once and it even has a sign saying no prams inside.
On the plus side the weather was nice and we home again!
Any happy to answer any questions anyone has about rides etc, I promise I am not all doom and gloom.
Jumping late on this thread. So sorry you haven't been able to find you way through the mess of DLP.
In case someone else finds this thread, just want to let you know that you CAN make a reservation for a group of 18, even more. (I have, more than once.)
HOWEVER this cannot be done using the regular reservation helpline, you need to contact the restaurant directly. Inventory limits availability, book the earliest you can (best would be before 60 days). Ask your concierge or the restaurant helpline for details about how.