Magic Vacation Title System Outage

[JGINPL]

Received notice that Magic Vacation Title has had a system outage for a week and has pushed sending documents for closings out.

Hope that isn't a sign of a bigger issue at that title company.

 

[Instagramhusband]

Interesting. I was wondering why my closing has been delayed.

 

[4eversleepy]

I think I'm dealing with this right now as well. I've been waiting on closing for a few weeks now. I understand outages happen, but its the lack of communication that makes me never want to work with this company again. They should be proactively communicating these things to their customers. Over this process, I have had to follow up weekly to get updates and received zero information other than waiting on sellers documents. Then finally last Thursday when I followed up, I was told we should be closing soon. From the timeline of other posts, they would've been in their system outage, so I would've appreciated a more honest response. Other communication issues include me having to ask them multiple times to verify my wire transfer was received.

 

[AstroBlasters]

I had a contract with them close last week….

 

[4eversleepy]

I had a contract with them close last week….

Lucky you!

 

[chazas]

What does “system outage” even mean in this context? It’s not like they’ve got rocket science going on to do what they have to do. They’re generating some form documents, coordinating signing and sending them to be filed. Fishy.

 

[Denamac]

I had a contract with them close last week….

So did I! Closed Wednesday, deed recorded Friday.

 

[Electron_si]

They closed my first contract back in May and it took several weeks to get closing docs once we received our ROFR response. And very little communication. I was not impressed.

 

[Jimmy Geppetto]

With the extra $200+ they collect on every file maybe they can invest on improving their system?

They go by “***”:

Most Expensive
Very incompetent.
Terrible service.

 

[JGINPL]

Well according to them everything is back up and running. I received my docs for closing.