Well I had fun today going round and round with Disney.
I called to order a cake for my husband's birthday as well as some of the extra add ons for magical celebrations.
I went to the website and it said to call WDW dine so I did that. I told the woman I already have ADR's but I want to add a Mickey head birthday cake as well as three deluxe goody bags and a table centerpiece. She said "Oh you cant do that here". After going round and round about the website she said she would transfer me to the cake hotline.
I spoke to the cake hotline and got transfered over to someone at Cape May I think, because I never got her name ( I realized this only after I was transfered again lol) I set up the Mickey head cake with her for our Cape May reservation on our first night there. When I asked to do the rest she said "No you cant do that with me, you need to do that with the reservation line."
The reservation line transfered me back to ( you guessed it) WDW Dine.
She was finally able to place the order for the centerpiece, the goody bags and then the two little treasure chest cakes I ordered for my two little ones at the end of the trip at our Norway dinner.
I was amazed that the CM at the dine part at first had no clue what I was talking about. I mean this magical celebrations thing has been up and running for a bit now.
Another note to remember is that if you do one of these add ons and make any changes to your reservation (like say you get it bumped up earlier) you then need to recall WDW DINE to change your order for the items you want at that dinner.
I mentioned this only because our Norway dinner is so late so I was hoping to change it to be a little earlier. There are no openings as of yet, but the CM told me to call say three days out because this is usually when people will change or cancel their reservation. So she said if I did get an earlier time, I would need to call back and make the changes for the add ons.
They also did not give me any kind of confirmation numbers or anything at all. I really didnt feel to comfortable with this because there is no security at all lol. But hey after being on the phone with Disney for 20 min ( I can imagine the phone bill) I had enough.
So with that all being said we will see how I actually make out. Its a gamble to see what actually appear and what will not. I will keep everyone posted.
Its a shame that Disney really does not have there stuff together with this. I mean they are advertising so highly they really should know what it is they are offering.
Thank God I didnt go with like the Sweetheart dinner thing, that seems way more advanced