Pluto80
DIS Veteran
- Joined
- Aug 15, 2012
We have our big summer trip coming up at the end of July. It’s made up of a 4 night stay at Copper Creek, the Hilton Head, then two reservations at OKW. Our final reservation was booked on borrowed points.
Anyway, we knew DVC were returning borrowed points to their original use year for stays that have been affected by the closure, but we didn’t know if they’d do it for future stays as well. So we got onto the online chat to see what was happening if we wanted to cancel. They said they’re currently allowing all borrowed points to go back into the original use year, regardless of when your stay is. Since we weren’t sure if that offer would be rescinded, we jumped on it! They said it could take up to 15 days, but they actually appeared back in the original use year within a few minutes. Some may say we should have just waited, but to be honest, their policy of doing this could change at any time, so we thought it best just to go ahead and get it done. If the trip does go ahead after all, we’ll just book a hotel somewhere with cash for those last few days.
As far as the rest of the trip goes, we’ve no idea what we’ll do yet. Coming from the UK we have international flights to think about too. I think we’ll just see what happens as we near that 30 day cancellation window, which will be towards the end of June. A lot can happen by then.
This may all be old news to some of you, but I thought I’d share our experience as it was very positive, and it might help someone who was wondering a similar thing.
Take care, and stay safe everyone.
Anyway, we knew DVC were returning borrowed points to their original use year for stays that have been affected by the closure, but we didn’t know if they’d do it for future stays as well. So we got onto the online chat to see what was happening if we wanted to cancel. They said they’re currently allowing all borrowed points to go back into the original use year, regardless of when your stay is. Since we weren’t sure if that offer would be rescinded, we jumped on it! They said it could take up to 15 days, but they actually appeared back in the original use year within a few minutes. Some may say we should have just waited, but to be honest, their policy of doing this could change at any time, so we thought it best just to go ahead and get it done. If the trip does go ahead after all, we’ll just book a hotel somewhere with cash for those last few days.
As far as the rest of the trip goes, we’ve no idea what we’ll do yet. Coming from the UK we have international flights to think about too. I think we’ll just see what happens as we near that 30 day cancellation window, which will be towards the end of June. A lot can happen by then.
This may all be old news to some of you, but I thought I’d share our experience as it was very positive, and it might help someone who was wondering a similar thing.
Take care, and stay safe everyone.